KYLE SSESANGA
DETROIT,US
Summary
Aspiring cybersecurity professional with a strong foundation in IT support and information management.
Overview
1
1
year of professional experience
Work History
HELP DESK ASSISTANT
University of Detroit Mercy
Detroit, Michigan
09.2024 - Current
- Replacing hard drives and preparing them to add as an intune device
- Replacing laptop parts
- Adding software for students with admin privileges
INFORMATIONS MANAGEMENT INTERN
Crossroads of Michigan
Detroit, Michigan
10.2024 - 12.2024
- Assisted in developing strategic business plans under supervision of senior managers.
- Participated in risk management assessments and mitigation planning.
- Proposed or approved modifications to project plans.
TECHNICAL OPERATIONS ASSISTANT INTERN
Seaholm High School
Birmingham
08.2023 - 11.2023
- Reimage computers
- Troubleshoot printer issues
- Desktop troubleshooting
Education
BACHELOR'S DEGREE -
University of Detroit Mercy
Detroit, Michigan05.2028
HIGH SCHOOL DIPLOMA -
Seaholm High School
Birmingham06.2024
Skills
- Coding
- Critical Thinking
- Microsoft SharePoint (Beginner)
- File Management (Beginner)
- Hardware Replacement (Skillful)
- Software Installation (Skillful)
- Troubleshooting (Skillful)
- Teamwork (Skillful)
Hobbies and Interests
- Soccer
- Computer Programming
- Meeting people
- Computers
- Cheerleading
Phone - Number
248-388-3420
Additionalinformation
Member of the Cybersecurity Club at University of Detroit Mercy and a student athlete part of the Detroit Mercy cheer team
Timeline
INFORMATIONS MANAGEMENT INTERN
Crossroads of Michigan
10.2024 - 12.2024
HELP DESK ASSISTANT
University of Detroit Mercy
09.2024 - Current
TECHNICAL OPERATIONS ASSISTANT INTERN
Seaholm High School
08.2023 - 11.2023
BACHELOR'S DEGREE -
University of Detroit Mercy
HIGH SCHOOL DIPLOMA -
Seaholm High School
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