Kyle Sweet
Buckeye,AZ
Summary
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Professional with robust experience in time management and team oversight. Proven track record in optimizing schedules and workflows to ensure timely project completion and operational efficiency. Strong emphasis on team collaboration, adaptability, and achieving results in dynamic environments. Skilled in resource allocation, conflict resolution, and process improvement, consistently driving performance and reliability.
Overview
18
18
years of professional experience
Work History
Full Time Supervisor
United Parcel Service, UPS
Goodyear, AZ
03.2019 - Current
- Supervised daily operations to ensure timely volume management and adherence to safety standards.
- Implemented workflow improvements that enhanced efficiency in time tracking and reporting processes.
- Taught, trained, developed, mentored, lead many employees both management and non management on newer best practices, building the foundations of a new building brick by brick.
- Coordinated scheduling and resource allocation to optimize workforce productivity across multiple work areas.
- Collaborated with partners (Junior and Senior) to create a better, more streamlined, daily operation.
- Established the newly automated facility pre union with untrained employees and reestablished the facility in the union transition.
- Selected by both the Local 104 and UPS as a "Payroll Champion" to provide payroll support to over 1,000 employees.
- Manage my own areas as well as run coverage for any partner who is not available. (experience productively running every area in the building)
- Established action plans for areas not hitting safety, service or production standards set by the corporation.
Frontline Supervisor
United Parcel Service, UPS
Phoenix, AZ
08.2015 - Current
- Supervised daily operations to ensure adherence to safety and quality standards.
- Trained and mentored team members on effective package handling techniques.
- Streamlined workflow processes, resulting in improved efficiency and productivity.
- Coordinated cross-functional teams to enhance service delivery during peak periods.
- Managed inventory, staff discipline and action plans for safety, service, production for the largest area in the building.
- Transitioned to every supervisor work area prior to full time promotion to learn the methods and roles.
- Managed discipline and payroll issues for the entire shift under the guidance of a Fulltime Supervisor.
Part Time Package Handler
United Parcel Service, UPS
Commerce City, CO
11.2013 - Current
- Operated package sorting equipment to ensure accurate and timely processing of shipments.
- Collaborated with team members to maintain efficient workflow during peak delivery periods.
- Conducted regular safety inspections to uphold workplace safety standards and compliance. (audits)
- Trained new employees on operational procedures and best practices for package handling.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on service or safety.
- Became a Wellness Champion on the safety committee and mentored new employees.
- In 2015, became a Flex Package Car Driver and facilitated delivery of packages left behind or assisting other drivers to prevent over allowed hours (DOT/excessive overtime)
Computer Technician
US Best PC
Denver, CO
02.2011 - 10.2012
- Diagnosed hardware and software issues to restore system functionality.
- Installed, configured, and upgraded computer systems and peripherals.
- Provided technical support to customers via phone, email, and in-person interactions.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Sold refurbished hardware online after completing repairs.
- Ran the store on my own during periods of absence of the manager.
Warehouse Technician
SPX Fluid Power
Rockford, IL
06.2008 - 09.2008
- Conducted inventory audits to ensure accurate stock levels and minimize discrepancies.
- Coordinated backups of prior systems before altering the domain.
- Facilitated a domain change and expansion of the network cabinet.
- Dealt with daily repair and maintenance issues of the computers on the warehouse floor and the offices.
- Created servers with excess equipment not in the network.
Education
Computer Engineering
Arizona State University
Tempe, AZHigh School Diploma -
Arcadia High School
Scottsdale, AZ05-2005
Skills
- Training and mentoring
- Relationship building
- Attention to detail
- Innovation encouragement
- Efficiency optimization
- Staff discipline
- Safety protocols
- Payroll processing
- Staff management
- Task delegation
- Complex Problem-solving
- Effective communication
Accomplishments
Managed a team of 15 employees for 6 years injury free maintaining service and production standards.
Was elected by the Union and UPS to prevent and correct payroll issues working 7 days a week and servicing over 1,000 employees.
Have been on several "ready teams" to correct buildings (both automated and conventional) that are falling behind in network bandwidth.
Timeline
Full Time Supervisor
United Parcel Service, UPS
03.2019 - Current
Frontline Supervisor
United Parcel Service, UPS
08.2015 - Current
Part Time Package Handler
United Parcel Service, UPS
11.2013 - Current
Computer Technician
US Best PC
02.2011 - 10.2012
Warehouse Technician
SPX Fluid Power
06.2008 - 09.2008
Computer Engineering
Arizona State University
High School Diploma -
Arcadia High School