Noah DiGregorio
Mechanicsburg,PA
Summary
Accomplished Supervisor at United Parcel Service (UPS) with a proven track record in enhancing team productivity by over 20% through expert leadership and complex problem-solving. Skilled in negotiation and employee motivation, I excel in creating efficient workflows and improving customer satisfaction by implementing strategic changes and fostering a culture of open communication and continuous improvement. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
5
5
years of professional experience
Work History
Full Time Supervisor
United Parcel Service, UPS
05.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
No Degree - Supply Chain Management
Westmoreland County Community College
Youngwood, PA07.2026
Skills
- Complex Problem-Solving
- Priority management
- Expectation setting
- Negotiation
- Analytical Thinking
- Inventory Control
- Goal-Oriented
- Training and mentoring
- Employee Motivation
Accomplishments
- Achieved fully opening 4th largest hub in the country through training and developing new supervisors to achieve the goals and tasks in front of them.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 145 staff members.
- Achieved Corporate Training School by becoming a methods expert and by learning the operation with accuracy and efficiency.
Timeline
Full Time Supervisor
United Parcel Service, UPS
05.2019 - Current
No Degree - Supply Chain Management
Westmoreland County Community College