Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mark Patton

Cerritos,CA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

8
8
years of professional experience

Work History

Full Time Supervisor

UPS
08.2020 - 09.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Part Time Supervisor

UPS
03.2016 - 08.2020
  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Loader/Unloader

UPS
09.2015 - 03.2016
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members to maintain efficient workflow.
  • Operated scanning equipment to track orders and shipments.

Education

No Degree - Fire Science

Rio Hondo College
Whittier, CA

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
06.2012

Skills

  • Business Planning
  • Priority Management
  • Business Administration
  • Financial Management
  • Complex Problem-Solving
  • Processes and Procedures
  • Job Assignments
  • Performance Motivation
  • Payroll Preparation
  • Performance Tracking and Evaluations

Accomplishments

  • Achieved being #1 Building in UPS by having exceptional Safety, Service and Production numbers.
  • Supervised team of 7 Part Time Supervisors, Overseeing 7 Areas with a total of 135 Employees.


Timeline

Full Time Supervisor

UPS
08.2020 - 09.2023

Part Time Supervisor

UPS
03.2016 - 08.2020

Loader/Unloader

UPS
09.2015 - 03.2016

No Degree - Fire Science

Rio Hondo College

High School Diploma -

Los Alamitos High School

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Mark Patton