Open To Work
Kyle Tejeda
Smart Care Equipment Solutions, Turbo Tech., EspressoMe, Puremist and Espresso Partners
Riverside,CA
Work Preference
Desired Job Title
Southern California Regional Service ManagerLead Service TechnicianRange Safety Officer
Work Type
Full Time
Location Preference
Hybrid
Location:
Riverside, CA
Open to relocation:
Yes
Important To Me
Career advancementCompany Culture
11
years of professional experience
Results-driven Regional Service Manager with over six years of experience in leading high-performing teams across service sectors. Skilled in team management, hiring, and compliance to enhance operational standards. Implements efficient service practices that prioritize safety and customer satisfaction while effectively coordinating logistics. Focused on continuous improvement in fast-paced environments.
Work History
Southern California Regional Service Manager
6 Years 9 Months- Managed 4 teams of 24 Specialty Service Technicians across Southern California and Arizona to ensure effective service delivery.
- Interviewed, hired, and mentored technicians to enhance team capabilities and service quality.
- Developed and enforced compliance with policies and procedures to maintain operational standards.
- Ensure safe service practices and procedures are established.
- Coordinate logistics and meetings with dispatch and technician teams.
- Developed and implemented training programs for service technicians to improve skillsets and performance.
- Led regional service operations to enhance customer satisfaction and service efficiency.
Lead Service Technician
2 Years 9 Months- Led Southern California team, creating efficient schedules to optimize service delivery.
- Assigned calls to technicians in a timely manner, enhancing response times.
- Performed service calls to improve operational efficiency.
- Coordinated with technicians to confirm customer satisfaction, ensuring high service standards.
- Receive, stock, and organize parts in storage.
Range Safety Officer
1 Year- Supervised shooters to maintain safety standards and prevent accidents.
- Inspected weapons and ammunition for compliance.
- Allocated targets to enhance shooting accuracy and focus. and provided firing commands.
- Supervised shooters to ensure safety.
- Developed and enforced safety regulations to ensure compliance and promote safe shooting practices.
Education
High school diploma
Skills
Service operations management
Operations management
Service Quality Assurance
Continuous Improvement
Customer Satisfaction
Staff training and development
Performance Evaluation
Team Management
Staff recruitment
Scheduling coordination
Service Logistics
Safety processes
Details
- +15623933163
- Tndev135@gmail.com
Timeline
Southern California Regional Service Manager
Smart Care Equipment Solutions, Turbo Tech., EspressoMe, Puremist and Espresso Partners
11.2019 - CurrentRead More
Lead Service Technician
Smart Care Equipment Solutions, Turbo Tech., EspressoMe, Puremist and Espresso Partners
02.2017 - 11.2019Read More
Range Safety Officer
Firing Line Indoor Shooting Range
02.2016 - 02.2017Read More
La Serna High School
High school diploma
Read More