Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Kyle Thompson

Flagstaff,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Server-shift Lead

Pizzicletta
05.2019 - 08.2023
  • Displayed the ability to prioritize, delegate, and accomplish tasks in a timely manner while being able to offer high-quality service
  • Managed servers and the flow of the restaurant during times of peak business
  • Provided professional service by maintaining and educating knowledge on menu items and wine services to employees and customers.
  • Served food and beverages promptly with focused attention to customer needs.

Barista-shift Lead

late for the train
03.2017 - 05.2019
  • Management team member for three café locations
  • Deliver consistent great service with regulars and customers working to make great relationships
  • Work directly with management to brainstorm, discuss strategy and mitigate issues in the cafés
  • Educate staff by sharing knowledge and expertise of coffees, teas and merchandise
  • Developed and implemented training for new employees
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

barista-Inventory associate

cedar house coffee shop
06.2016 - 03.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Complied with standards for merchandising, stocking and storing product
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

team member-supervisor

lifetime fitness
05.2013 - 06.2016
  • Offered outstanding verbal communication skills with team members and clients
  • Exhibited leadership skills daily while distributing tasks appropriately to team members
  • Delivered excellent instruction skills in classes for both adults and children
  • Promoted and led Kids Guru fitness classes at the gym
  • Served as a Rock Wall Instructor, encouraging appropriate safety measures and assisting clients to reach climbing goals through developing and modifying training and techniques.

Education

Bachelor of Science - Nursing Science

Northern Arizona University
Flagstaff, AZ
12.2023

Skills

  • Extensively trained in service industry web and tech programs, require very little training
  • Confidence and comfort in working registers, handling cash, and other financial tasks
  • Effective problem-solving and decision-making
  • Ability to critically think in busy environments

Professional References

  • Ayisa Raines, Late for the Train, Manager, (928) 600-4138
  • Jenessa Caudle, Pizzicletta, Manager, (480)-363-2580

Timeline

Server-shift Lead

Pizzicletta
05.2019 - 08.2023

Barista-shift Lead

late for the train
03.2017 - 05.2019

barista-Inventory associate

cedar house coffee shop
06.2016 - 03.2017

team member-supervisor

lifetime fitness
05.2013 - 06.2016

Bachelor of Science - Nursing Science

Northern Arizona University

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Kyle Thompson