Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Towner

Fort Wayne,IN

Summary

Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Regional VP - Indiana

Cherish My Past
05.2022 - Current
  • Managed Photo Archiving department with 4 employees covering 2.
  • Represented organization at industry conferences and events.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Implemented successful improvements to Marketing Strategies, Document Organization and Standard Operating Procedures.
  • Developed Fort Wayne structure and established procedures.

Golf Course Management Assistant

Sycamore Hills Golf Club
08.2021 - Current
  • Prepared and charted data and metrics for detailed status reports.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Increased customer service success rates by quickly resolving issues.
  • Trained and supervised employees on course policies and procedures.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
  • Managed and coordinated installation of complex landscaping projects.

Laborer

Closet Concepts
07.2020 - 04.2021
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Organized materials, tools, and equipment to supply team members.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Used variety of hand and power tools to complete tasks.
  • Completed daily work activity reports to track actual working hours and measures installed.
  • Reviewed and interpreted blower door reading in relation to sealing measure requirements.
  • Communicated with supervisors and co-workers concerning day-to-day operations to promote program goals and benefits.
  • Assisted with inventory process of counting, receiving and balancing materials, supplies, tools and equipment.
  • Completed accurate math calculations to check job information.

Insurance Producer

Bankers Life
09.2019 - 08.2020
  • Provided detailed information about company insurance products.
  • Set up policies and completed all documentation.
  • Adhered to all regulations for insurance sales.
  • Worked in high-volume, competitive sales environment.
  • Met with Medicare clients to discuss needs.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Maintained high standards of customer service by building relationships with clients.
  • Utilized CRM software to manage client relationships.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Education

High School Diploma -

Homestead Senior High School
Fort Wayne, IN
06.2018

Skills

  • Systems Thinker
  • Results Orientation
  • Strategic Networking
  • Customer Loyalty
  • People and Culture
  • Customer Needs Assessments
  • Articulate Communication
  • Approachable and Outgoing
  • Balanced Work Ethic
  • Reporting Tools
  • Operational Analysis
  • Innovative and Visionary

Timeline

Regional VP - Indiana

Cherish My Past
05.2022 - Current

Golf Course Management Assistant

Sycamore Hills Golf Club
08.2021 - Current

Laborer

Closet Concepts
07.2020 - 04.2021

Insurance Producer

Bankers Life
09.2019 - 08.2020

High School Diploma -

Homestead Senior High School
Kyle Towner