Kyle VanRiper
Summerville,SC
Summary
Comfortable under stressful conditions, organized and capable of handling the constant change of daily workflows and the problems that inevitably arise. Ready to make an impact and build relationships with my peers based on co-operation and hard work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Counselor
Catawba Valley Medical Center
08.2023 - 04.2024
- Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Increased client confidence in managing personal finances by providing tools and resources for long-term success.
- Conducted interviews with patients and family members and answered questions regarding insurance benefits.
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
Usher
AMC Theatres
01.2018 - 09.2018
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
Shift Manager
Domino's Pizza
03.2017 - 11.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Delivery Driver
Domino's Pizza
02.2016 - 03.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
BBA - Management Information Systems
East Carolina University
Greenville, NCAssociate of Arts - Arts
Catawba Valley Community College
Hickory, NC06.2021
High School Diploma -
Hartford Central School
Hartford, NY06.2015
Skills
- Energetic and Enthusiastic
- Tech-Savvy
- Critical Thinking
- Relationship building
- Technical Analysis
- Decision-Making
- Employee Training
- Workplace Safety
Certification
- Server+, CompTIA - 2024
- Network+, CompTIA - 2024
- Linux+, CompTIA - 2024
Timeline
Financial Counselor
Catawba Valley Medical Center
08.2023 - 04.2024
Usher
AMC Theatres
01.2018 - 09.2018
Shift Manager
Domino's Pizza
03.2017 - 11.2017
Delivery Driver
Domino's Pizza
02.2016 - 03.2017
BBA - Management Information Systems
East Carolina University
Associate of Arts - Arts
Catawba Valley Community College
High School Diploma -
Hartford Central School
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