Kyle Hall
Huntsville,AL
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
2
2
years of professional experience
Work History
IT Technician /Junior System Administrator
System Studies & Simulation INC
06.2024 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assist with the management of servers, databases, and cloud-based systems (including AWS, Azure, and GCCHigh environments).
- Help prepare for and support audits related to CMMC compliance by maintaining required documentation and performing necessary system checks.
- Identify vulnerabilities and collaborate with the IT security team to develop and implement solutions to meet CMMC standards.
- Provide assistance in the execution of security assessments, audits, and vulnerability management related to CMMC requirements.
Bench Techincian
Dynamic Networking Solutions
02.2023 - 06.2024
- Maintained office PCs, networks and mobile devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
- Developed and implemented preventive maintenance procedures.
Education
Associate of Science - General Studies - Web Application Development
Calhoun Community College
Tanner, AL08-2025
Skills
- Operating System Expertise:
- Windows Server (Active Directory, Group Policy, IIS, etc)
- Linux/Unix (various distributions such as Ubuntu, Mint)
- Knowledge of containerization technologies like Docker and Kubernetes
- Networking and Protocols:
- Understanding of TCP/IP, DNS, DHCP, HTTP/HTTPS, and other network protocols
- Experience with VPNs, firewalls, and load balancers
- System Configuration and Automation:
- Proficiency in server configuration and management (file systems, storage, etc)
- Experience with PowerShell, Bash scripting, or Python for automating tasks
Timeline
IT Technician /Junior System Administrator
System Studies & Simulation INC
06.2024 - Current
Bench Techincian
Dynamic Networking Solutions
02.2023 - 06.2024
Associate of Science - General Studies - Web Application Development
Calhoun Community College
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