Kyle Warren
Alexandria,VA
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking abilities and customer service skills at MGM National Harbor to enhance client satisfaction and streamline bar operations. My expertise in liquor knowledge and commitment to cleanliness significantly contributed to developing a loyal customer base and maintaining optimal stock levels.
Overview
8
8
years of professional experience
Work History
On Call Bartender
Hilton
10.2018 - Current
- Contributed to a positive team environment by effectively collaborating with fellow waitstaff members.
- Provided personalized attention to each guest, resulting in memorable experiences that exceeded expectations.
- Promoted a professional atmosphere through consistent punctuality, proper grooming, and adherence to uniform standards.
- Provided friendly, courteous service to create memorable moments for guests.
Casino Bartender
MGM National Harbor
12.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Diploma -
Sandusky High School
Sandusky, OH06.2006
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
Timeline
On Call Bartender
Hilton
10.2018 - Current
Casino Bartender
MGM National Harbor
12.2016 - Current
Diploma -
Sandusky High School
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