Kyle R Wooden
Summary
Versatile professional with extensive experience in sales, customer service, and mentoring. Proven ability to build strong relationships, develop effective strategies, and lead teams to achieve success while prioritizing client satisfaction. Committed to empowering individuals and driving organizational goals forward.
Overview
22
22
years of professional experience
Work History
Sales Associate
Value City Furniture
Greenwood
09.2020 - Current
- Drove sales by engaging customers, utilizing suggestive selling, and sharing product knowledge.
- Answered customer inquiries, ensuring clear information and assistance to enhance customer experience.
- Welcomed customers at entrance, fostering a friendly atmosphere that encouraged engagement.
Assistant Sales Manager
American Freight Furniture
01.2013 - 01.2020
- Hired and trained sales associates, managed inventory, and ordered merchandise based on demand to maintain stock levels.
- Assisted in developing sales strategies to enhance customer engagement.
- Ensured sales team met goals for efficiency and customer satisfaction through effective support and coordination.
- Trained and mentored new sales associates on product knowledge.
- Collaborated with management to improve store inventory processes.
Sales Consultant
Blossom Chevrolet
01.2012 - 01.2013
- Negotiated and closed deals by leveraging strong persuasion skills.
- Networked effectively to manage relationships with multiple client companies and customers.
- Worked under pressure to develop and implement effective sales strategies.
Sales Consultant
Paul Harvey Ford
01.2010 - 01.2012
- Devised strategies for promoting and selling products or services to enhance sales effectiveness.
- Facilitated communication between companies and customers, recommending tailored products and services to fulfill customer needs.
- Assisted customers in selecting vehicles aligned with their needs and preferences, ensuring satisfaction with purchases.
- Demonstrated vehicle features and benefits during customer test drives.
- Negotiated sales terms and prepared contracts for vehicle purchases.
Data Coordinator
ADT Securities
01.2008 - 01.2010
- Cultivated an environment where top talent thrived, ensuring employees felt included and recognized.
- Fostered diverse and inclusive workforce, creating culture where every employee felt valued.
- The goal is to serve our customers and help save lives.
Quality Control Auditor
AppleOne (McGraw Hill)
01.2007 - 01.2010
- Created testing parameters for products and services, developed quality control procedures, performed audits, and oversaw quality control teams to ensure compliance with quality standards.
- Conducted thorough audits on quality control processes and procedures.
- Evaluated product specifications against industry standards and company guidelines.
- Collaborated with production teams to identify quality issues and implement solutions.
- Quality auditors monitor the quality of a company's products or services.
Caseworker
N.o.a.h.
01.2004 - 01.2007
- Delivered direct mental health services to clients and families, enhancing support within the assigned unit.
- Facilitated behavior-focused therapeutic group sessions, promoting client engagement and skill development.
- Evaluated client progress on Individual Service Plans and Behavioral Plans with the Program Supervisor and families.
- Executed de-escalation techniques and restraint procedures during crises.
- Conducted Boys Council group sessions, improving communication skills among participants.
Education
Bachelor of Science - Sociology, Music
Lane College
Jackson, TN05-1990
Skills
- Marketing and sales
- Sales strategy
- Customer service and support
- Client engagement
- Sales training
- De-escalation techniques
- Conflict resolution
- Public speaking
- Team collaboration
- Budgeting and planning
- Excel and PowerPoint
- Document creation
- Mentoring and coaching
- Client engagement
Timeline
Sales Associate
Value City Furniture
09.2020 - Current
Assistant Sales Manager
American Freight Furniture
01.2013 - 01.2020
Sales Consultant
Blossom Chevrolet
01.2012 - 01.2013
Sales Consultant
Paul Harvey Ford
01.2010 - 01.2012
Data Coordinator
ADT Securities
01.2008 - 01.2010
Quality Control Auditor
AppleOne (McGraw Hill)
01.2007 - 01.2010
Caseworker
N.o.a.h.
01.2004 - 01.2007
Bachelor of Science - Sociology, Music
Lane College