Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kyle Wright

St. Johns,FL

Summary

Dynamic and results-driven professional with extensive experience at Marcos's Pizza and The Home Depot, excelling in route planning and customer service. Proven track record of enhancing delivery efficiency and resolving customer issues, leveraging strong decision-making and quick learning abilities. Trained teams, significantly reducing fulfillment errors and maintaining high productivity goals.

Overview

6
6
years of professional experience

Work History

Head Delivery Driver

Marcos's Pizza
08.2023 - Current

s.

  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Order Fulfillment Associate

The Home Depot
02.2020 - 06.2023
  • Followed procedures at all times for personal and team safety.
  • Processed daily orders through multi-carrier manifest system.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Trained new associates on basic and advanced shipment procedures.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Knows how to use and train people on all Home Depot heavy equipment

Shift Leader

Marcos Pizza
06.2018 - 01.2020
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Associate of Arts - Business Administration

St. Johns River State College
Palatka, FL
08.2024

Skills

  • Route Planning
  • Money Handling
  • Cooking
  • Kitchen Support
  • Customer Service
  • Order Management
  • Quick Learner
  • Decision-Making
  • Phone orders

Interests

I have always been interested in computers since I have been a young boy I built my first computer on my 16th birthday and since then have built multiple computers This resulted in me being the "Tech guy" of the family, fixing any problem that they had

Timeline

Head Delivery Driver

Marcos's Pizza
08.2023 - Current

Order Fulfillment Associate

The Home Depot
02.2020 - 06.2023

Shift Leader

Marcos Pizza
06.2018 - 01.2020

Associate of Arts - Business Administration

St. Johns River State College
Kyle Wright