Kyle Young
Lake Charles,LA
Summary
Detail-oriented engineering student with experience reviewing plans, preparing technical reports, and conducting research to support innovative solutions. Skilled in implementing procedures and collaborating in team environments to meet project goals. Proficient in CAD tools and MS Office applications.
Overview
4
4
years of professional experience
Work History
Retail Sales Key Holder
Advanced Auto Parts
Lake Charles, LA
01.2022 - 10.2024
- Engaged customers with in-depth product knowledge, which enhanced sales and overall satisfaction.
- Operated cash register, processing transactions promptly and ensuring accurate payment handling.
- Maintained store organization and cleanliness, improving customer experience and satisfaction.
- Trained new team members on store procedures and sales techniques, ensuring consistent team performance.
- Participated in training sessions to develop skills in customer service and sales techniques.
- Supported inventory management by accurately restocking shelves and tracking product availability.
- Learned company policies and procedures to provide a consistent shopping environment for customers.
- Promoted from Sales Associate to Key Holder due to exemplary work ethic and dedication to customer service excellence.
Part Time Sales Manager
Oreilly Auto Parts
Lake Charles, LA
02.2025 - 03.2026
- Managed closing duties, kept store locked, prepared showroom for next day, addressed issues beyond standard team member scope, and handled cash and store financials.
- Built strong client relationships to support loyalty and growth in a competitive market.
- Mentored junior sales staff on client communication and closing methods.
- Provided advice and practical solutions to customers to support customer satisfaction.
- Resolved customer relationship issues quickly to support satisfaction.
- Suggested mechanical fixes to customers and completed minor vehicle repairs.
Education
Bachelor of Science - Mechanical Engineering
McNeese State University
Lake Charles, LA05-2028
High School Diploma - Lake Charles, LA
Sam Houston High School
Lake Charles, LA05-2022
Skills
- Automotive expertise
- Coachable attitude
- Mechanical design
- Equipment maintenance
- Task delegation
- Product demonstrations
- Engineering mathematics
- Sales monitoring
- Eagerness to learn
- Customer service
Timeline
Part Time Sales Manager
Oreilly Auto Parts
02.2025 - 03.2026
Retail Sales Key Holder
Advanced Auto Parts
01.2022 - 10.2024
Bachelor of Science - Mechanical Engineering
McNeese State University
High School Diploma - Lake Charles, LA
Sam Houston High School