Summary
Overview
Work History
Education
Skills
Timeline
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Kylea Aul

Ephrata,PA

Summary

Proven caregiver and team leader with a track record of enhancing client quality of life at Home Instead. Excelled in elderly care and team collaboration, significantly improving patient satisfaction. Certified in CPR/AED, adept at multitasking and maintaining high safety standards. Demonstrates strong ethics and problem-solving skills, ensuring respectful and compassionate service.

Overview

7
7
years of professional experience

Work History

Caregiver

Home Instead
03.2023 - 06.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.

Caregiver

Home Instead
09.2022 - 02.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Shift Leader

Subway
03.2020 - 08.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Warehouse Packer

A Gift Inside
04.2017 - 12.2019
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.

Education

High School Diploma -

Ephrata High School
Ephrata, PA
06.2020

Skills

Respectful and Compassionate

Time Management

Elderly Care

Problem-Solving

Dependable and Responsible

Multitasking and Organization

Daily living assistance

Strong Ethics

Client Transportation

Team Collaboration

Certified in CPR/AED

Childcare experience

Timeline

Caregiver

Home Instead
03.2023 - 06.2024

Caregiver

Home Instead
09.2022 - 02.2023

Shift Leader

Subway
03.2020 - 08.2022

Warehouse Packer

A Gift Inside
04.2017 - 12.2019

High School Diploma -

Ephrata High School

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Kylea Aul