Kyleah Tuller
Darby,PA
Summary
Dynamic leader with a proven track record at Community YMCA Of Eastern Delaware County, enhancing market positioning and team collaboration. Expert in strategic planning and relationship building, achieving significant organizational improvements. Skilled in fostering employee development and implementing effective performance metrics, significantly turning around underperforming divisions.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
8
8
years of professional experience
Work History
Assistant Family Services Director
Community YMCA Of Eastern Delaware County
02.2022 - Current
- Implemented strategic initiatives for enhanced market positioning.
- Streamlined workflows to boost productivity across multiple functions.
- Engaged teams in change processes to minimize resistance and promote acceptance.
- Implemented performance metrics for consistent evaluation and improvement.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Day Camp Coordinator
The Salvation Army Kroc Center
02.2021 - 08.2021
- Enhanced camper experience by developing and implementing engaging activities and programs tailored to various age groups.
- Assisted in marketing efforts by creating compelling promotional materials that showcased unique features of the day camp program.
- Monitored camper progress through assessments, identifying areas needing improvement and adjusting programming accordingly.
- Handled conflict resolution between campers, staff, and parents in a respectful and timely manner.
- Promoted inclusivity among diverse participants through culturally sensitive programming that accommodated different needs or backgrounds.
- Improved staff training program by incorporating new methods such as team-building exercises and hands-on learning experiences.
English Department Secretary
East Stroundsburg University
08.2018 - 03.2020
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced interdepartmental communication by scheduling and coordinating meetings, conferences, and events.
- Handled sensitive information with discretion while maintaining strict confidentiality standards as outlined in company policies and legal regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Unit Camp Director
The Greater Philadelphia YMCA
05.2017 - 03.2020
- Oversaw team of counselors and support team members.
- Recruited high-quality personnel by promoting a positive workplace culture, resulting in a skilled and dedicated team of counselors and support staff.
- Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Trained and mentored new camp counselors in operations practices and camper-focused activities.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
Education
Bachelor of Science - Early Childhood Education
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12-2020
Skills
- Relationship building
- Strategic planning
- Microsoft Office 360
- Verbal and written communication
- Decision-making
- Creativity and innovation
- Team management
- Employee development
- Staff management
- Organizational development
Timeline
Assistant Family Services Director
Community YMCA Of Eastern Delaware County
02.2022 - Current
Day Camp Coordinator
The Salvation Army Kroc Center
02.2021 - 08.2021
English Department Secretary
East Stroundsburg University
08.2018 - 03.2020
Unit Camp Director
The Greater Philadelphia YMCA
05.2017 - 03.2020
Bachelor of Science - Early Childhood Education
East Stroudsburg University of Pennsylvania
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