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Caramia Fisher
Coos Bay,OR
Summary
Dynamic Family Services Director with a proven track record at South Coast Hospice, enhancing family support programs and fostering community partnerships. Skilled in program evaluation, client assessment, and delivering of patient support and services. Further skilled at providing bereavement support and services, along with therapy, per Medicare guidelines for hospice COP's. I successfully improved service delivery and satisfaction rates, while mentoring staff and advocating for client needs, ensuring comprehensive care and support for families in crisis.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Family Services Director
South Coast Hospice
08.2017 - Current
- Developed and implemented family support programs to enhance patient care and community engagement.
- Collaborated with interdisciplinary teams to ensure comprehensive service delivery for families in need.
- Trained and mentored staff on best practices in family services and hospice care protocols.
- Evaluated service effectiveness through client feedback, refining programs to improve satisfaction rates.
- Facilitated workshops and support groups, fostering resilience among families facing end-of-life challenges.
- Oversaw case management processes, ensuring timely communication and resource allocation for families.
- Established partnerships with local organizations to expand resources available for families in crisis.
- Led strategic initiatives aimed at enhancing operational efficiency within family services department.
- Conducted thorough evaluations of program effectiveness, identifying areas for improvement and implementing necessary changes.
- Strengthened community partnerships through regular communication and collaborative initiatives.
- Provided support to families in crisis by coordinating appropriate resources and interventions.
- Developed strong relationships with clients, building trust and fostering open communication channels for better support provision.
- Organized workshops and training sessions for the community, increasing awareness of available services and resources.
- Consistently monitored program budgets, ensuring responsible allocation of funds and effective management of department resources.
- Led program expansion efforts by identifying gaps in service offerings and creating targeted solutions to fill those needs.
- Enhanced family well-being by developing and implementing comprehensive service plans.
- Collaborated with multidisciplinary teams to develop holistic strategies for addressing complex family needs.
- Managed caseloads effectively, ensuring timely completion of assessments and documentation.
- Advocated on behalf of clients to secure necessary services, supports, or funding from external partners or agencies when required.
- Coordinated interdisciplinary team meetings aimed at discussing ongoing cases, sharing best practices, reviewing policies/procedures and strengthening collaborations.
- Ensured compliance with state regulations through consistent policy implementation and staff training.
- Contributed to grant writing efforts that secured additional funding for essential programs or services within the organization.
- Educated families about their rights and responsibilities while navigating various social service systems to empower them towards selfsufficiency.
- Maintained accurate records of client progress, case notes, referrals made, and other pertinent information according to organizational standards.
- Streamlined processes within the department, resulting in increased efficiency and improved service delivery.
- Mentored and supervised staff members, fostering professional growth and higher quality services.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
- Advocated for social and community service programs to increase awareness and funding.
- Utilized grant writing skills to secure additional program funding.
- Spearheaded fundraising efforts to support social and community service initiatives.
Mental Health Case Manager
St. Vincent De Paul
08.2016 - 08.2017
- Coordinated client assessments to develop tailored treatment plans and support services.
- Monitored client progress and adjusted interventions based on individual needs and feedback.
- Provided crisis intervention support, effectively de-escalating high-stress situations for clients in need.
- Implemented process improvements that streamlined service delivery and reduced client wait times.
- Advocated for client resources, connecting individuals with community services to enhance overall well-being.
- Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
- Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client''s mental wellbeing negatively.
- Promoted a culture of self-care among colleagues, emphasizing the importance of maintaining personal wellbeing to provide optimal support for clients.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Developed strong rapport with clients, building trust and enabling more effective case management interventions.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
Education
Ph.D. - Social Work
Walden University
Minneapolis MN05-2028
Master of Science - Social Work
USC
Los Angeles, CA06-2015
Bachelor of Science - Social Work/Human Services
CTU
Sioux Falls SD05-2012
Skills
- Multicultural sensitivity
- Service planning
- Referral management
- Client assessment
- Community resources
- Mental health support
- Individual counseling
- Community education
- Behavioral assessment
- Client interviewing
- Report preparation
- Domestic violence prevention
- Needs assessment
- Case recordkeeping
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Written and verbal communication
- Certified in CPR/AED
- Relationship building
- Client needs assessments
- Public relations
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
Accomplishments
- Supervised team of 5 staff members.
- Achieved Bereavement Services improvement through effectively revamping all bereavement groups and providing continued services at the start of Covid and in the years following. .
Affiliations
- Member, National Association of Social Workers
- Member, Association of Death Education & Counseling
- Member, Pacific Northwest Association of Death Education & Support
Certification
LCSW 2018 - Current
License: L8561
CSWA - 2016 - 2018
Certification in Bereavement Therapy
Certification in Crisis Intervention
Certification and Fellowship in Thanatology
Interests
Timeline
Family Services Director
South Coast Hospice
08.2017 - Current
Mental Health Case Manager
St. Vincent De Paul
08.2016 - 08.2017
Ph.D. - Social Work
Walden University
Master of Science - Social Work
USC
Bachelor of Science - Social Work/Human Services
CTU