Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
RETAIL CLERK
Park Avenue Pharmacy
2022.01 - Current
Adapted to a new POS system and view patient profiles
Send in prescriptions to be filled for customers
Obtained knowledge in generic and brand drug names
Perform opening and closing tasks
Assists customers with prompt and polite support in-person and via telephone.
Retail sales associate
Kohl’s
2021.08 - 2021.12
Performed sales duties including POS, opening, closing, and stocking
Managed cash register after end of shift to balance and record accurate transactions.
Worked to meet or exceed special targets for credit card applications
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Server/Hostess
Benny’s Italian Restaurant
2021.03 - 2021.08
Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
Resolved customer complaints promptly and professionally to maintain positive reputation.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor's - Exploratory
Shippensburg University of Pennsylvania
Shippensburg, PA
05.2027
High School Diploma -
Career Magnet School
Chambersburg, PA
06.2023
Skills
Retail Knowledge
POS Systems
Customer Assistance
Cash Register Operation
Efficient Service
Positive Customer Engagement
Telephone Answering
Goal-Driven
Engaging with Diverse Customers
Timeline
RETAIL CLERK
Park Avenue Pharmacy
2022.01 - Current
Retail sales associate
Kohl’s
2021.08 - 2021.12
Server/Hostess
Benny’s Italian Restaurant
2021.03 - 2021.08
Bachelor's - Exploratory
Shippensburg University of Pennsylvania
High School Diploma -
Career Magnet School
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