Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kylee Bertram

Reno

Summary

Dynamic team player with a strong background in customer service at Jamba Juice, excelling in complaint resolution and cash handling. Recognized for enhancing team performance through effective collaboration and a positive attitude. Committed to workplace safety and achieving production goals while maintaining attention to detail in all tasks.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Jamba Juice
06.2023 - 08.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Education

High School Diploma -

Roseville High School
Roseville, CA
05-2025

Bachelor of Criminal Justice -

University of Nevada, Reno
Reno, NV
05-2029

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Leadership qualities
  • Flexible schedule
  • Cash handling
  • Collaboration and teamwork
  • Attention to detail
  • Money handling
  • Workplace safety
  • Goal setting and achievement
  • Product knowledge
  • Complex Problem-solving
  • Complaint resolution

Certification

  • Licensed food handler - 2023

Languages

English
Native or Bilingual

Timeline

Team Member

Jamba Juice
06.2023 - 08.2025

High School Diploma -

Roseville High School

Bachelor of Criminal Justice -

University of Nevada, Reno