Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylee Coburn

Hyde Park,UT

Summary

Organized and motivated employee eager to apply time management and organization skills in high pressure environments. Detailed Client Service Associate, gifted at working with all types of customers. Actively searching for a new role where hard work and dedication will be highly valued and appreciated. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Biologic Coordinator

Lone Pine Dermatology
Providence, UT
09.2024 - Current
  • Coordinated daily production activities to ensure timely completion of tasks.
  • Reviewed prior authorization requests to ensure accuracy and completeness of required information.
  • Researched clinical criteria and determined eligibility for requested services based on plan provisions.

Certified Pharmacy Technician

Smith's Marketplace
Logan, Ut
11.2022 - Current
  • Assisted the pharmacist with any tasks that are necessary.
  • Made reasonable procedure exceptions to accommodate unusual customer requests regarding their prescriptions, or any insurance needs.
  • Used computers and pharmacy-related software to complete faxes, prepare prescriptions, and contact prescribers.
  • Delivered exceptional customer service by patiently listening to concerns or complaints when releasing prescriptions to patients.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Customer Loyalty Specialist

Vivint
Logan, Ut
08.2022 - 12.2022
  • Made reasonable procedure exceptions to accommodate unusual customer requests
  • Used computers and Vivint-related software to complete contract forms, prepare change-of-address records, or issue service discontinuance orders.
  • Delivered exceptional customer service by patiently listening to customer concerns or complaints.

Fast Food Crew Member

McDonald's
Logan, Ut
03.2021 - 07.2022
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
  • Multitasked by working on several different orders at once
  • Handled customer payments securely following cash handling protocols.

Education

High School Diploma -

Green Canyon
North Logan
06.2022

Skills

  • Time management
  • Organization
  • Customer service
  • PCR techniques
  • Data gathering
  • Proper labeling
  • Drug safety
  • Insurance reconciliation
  • Medication dispensing
  • Workflow optimization

Certification

  • Pharmacy Technician
  • CPR

Timeline

Biologic Coordinator

Lone Pine Dermatology
09.2024 - Current

Certified Pharmacy Technician

Smith's Marketplace
11.2022 - Current

Customer Loyalty Specialist

Vivint
08.2022 - 12.2022

Fast Food Crew Member

McDonald's
03.2021 - 07.2022
  • Pharmacy Technician
  • CPR

High School Diploma -

Green Canyon
Kylee Coburn