Kylee Fritz
Henderson,KY
Summary
Outgoing and friendly characteristics, delivering exceptional customer service and administrative excellence. Experienced with Microsoft and Google, as well as many other computer programs. Capable of answering and redirecting phone calls, accomplishing business goals. Hard working, while staying dedicated and supportive to my surroundings.
Overview
11
11
years of professional experience
Work History
Instructional Assistant
Uniontown Elementary School
11.2021 - Current
- Provides support during classes, group lessons, and classroom activities.
- Assists to help students to learn and grow, as well as completing classroom assignments.
- Making copies, laminating, & keeping records/data entry, organizing.
- Observes behavior of students to assure safety & assists in resolving student disputes.
Program Assistant
Henderson County High School
02.2020 - 10.2021
- Helping to build relationships with the students.
- Checking on the students with the PASS rotation.
- Keeping communication between PASS teachers & assistants.
- Helping out around the building whenever needed.
- Keeping records/data entry on students behavior.
Medical Office Assistant
Deaconess Comprehensive Pain Center
10.2018 - 02.2020
- Greets patients and prepares them for examinations and procedures.
- Answers phone calls to offer office information, answer questions, schedule appointments, and direct calls to staff.
- Provides prompt, polite and professional in-person and telephone customer service.
- Registers patients in the computer & obtain patient's medical history and vital signs, to be prepared for physician examinations.
Lab Processor
Deaconess Gateway Hospital
07.2017 - 04.2019
- Receives in specimens, while recording and analyzing data into the computer system.
- Prepares samples for further laboratory analysis.
- Transporting specimens to other labs and clinical departments
Promotions Assistant/Cashier
Ellis Park Race Course
09.2015 - 07.2017
- Meets customer needs through polite, friendly and attentive service.
- Cleans and sanitizes cashier workstation and scanning area.
- Helps customers complete purchases, locate items, and join reward programs.
- Trains new cashier team members in customer service and money handling processes.
- Making sales presentations & handling large amounts of money.
Program Assistant
CAT Center
08.2014 - 01.2016
- Assisted with planning and coordinating day-to-day and special program activities.
- Interacting with students, while assisting with homework and other school work.
- Prepares creative activities for the students to do & monitoring the computer lab.
- Created and updated records and files to maintain document compliance.
- Charting the CACFP daily, while also serving.
Cashier
Sureway
08.2012 - 08.2014
- Greets customers entering store and responds promptly to customer needs.
- Builds relationships with customers to encourage repeat business.
- Operates cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Works a flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Education
Henderson Community College
Henderson, KYHigh School Diploma -
Henderson County Highschool
Henderson, KY05.2014
Skills
- Student Learning Support
- Clerical Support
- Classroom Management
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-Motivation
Timeline
Instructional Assistant
Uniontown Elementary School
11.2021 - Current
Program Assistant
Henderson County High School
02.2020 - 10.2021
Medical Office Assistant
Deaconess Comprehensive Pain Center
10.2018 - 02.2020
Lab Processor
Deaconess Gateway Hospital
07.2017 - 04.2019
Promotions Assistant/Cashier
Ellis Park Race Course
09.2015 - 07.2017
Program Assistant
CAT Center
08.2014 - 01.2016
Cashier
Sureway
08.2012 - 08.2014
Associate of Arts - Education
Henderson Community College
High School Diploma -
Henderson County Highschool
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