Kylee Barnwell
Bellingham,WA
Summary
Dynamic barista with expertise in espresso machine operation and exceptional customer service, honed at Full Steam Coffee. Proven ability to enhance workflow and resolve customer issues. Adept at training new employees and promoting seasonal offerings, ensuring a memorable experience for every guest.
Overview
4
4
years of professional experience
Work History
Barista
Full Steam Coffee
03.2025 - Current
- Maintained cleanliness of workstations and customer areas to comply with health and safety standards.
- Collaborated with team members to optimize workflow and enhance efficiency during peak hours.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Monitored expiration dates and rotated stock to minimize waste and maintain freshness of ingredients.
- Promoted seasonal beverage offerings through engaging presentations and enthusiastic recommendations.
- Executed cash handling procedures accurately, including processing payments and managing register balances.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Starbucks, Barista
03.2023 - 04.2025
- Prepared a variety of high-quality beverages according to established recipes and customer preferences.
- Provided exceptional customer service by actively listening and responding to customer inquiries and requests.
- Operated espresso machines and other equipment with precision to ensure consistent beverage quality.
- Contributed to daily inventory management by tracking supplies and reporting shortages to management.
- Trained new team members on beverage preparation and customer service standards to ensure a smooth onboarding process.
Sales Associate
Kohls Department Store
03.2022 - 03.2023
- Assisted customers in selecting merchandise, providing recommendations.
- Processed sales transactions efficiently, ensuring a smooth checkout experience for customers.
- Collaborated with team members to enhance store operations and improve customer service delivery.
- Maintained accurate inventory records, contributing to efficient stock management and replenishment.
Education
Associate of Arts - Early Childhood Care And Education
Skagit Valley College
Mount Vernon, WASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Order taking
- Decision-making
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Safe food handling practices
- POS systems
- Menu memorization
- POS system operation
- Coffee machinery
- Coffee expertise
Timeline
Barista
Full Steam Coffee
03.2025 - Current
Barista
Starbucks, Barista
03.2023 - 04.2025
Sales Associate
Kohls Department Store
03.2022 - 03.2023
Associate of Arts - Early Childhood Care And Education
Skagit Valley College