Kylee Keller
Hamilton
Summary
Accomplished Client Solutions Specialist and Corporate Banking Relationship Representative with a strong track record of delivering exceptional client service, enhancing operational efficiency, and fostering productive client relationships. Adept in problem solving, process optimization, training, and managing complex client needs with professionalism.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Client Relationship Representative
PNC Corporate Banking
Cincinnati
09.2025 - Current
- Executed Know Your Customer (KYC) due diligence, ensuring compliance with regulatory standards and minimizing potential risks.
- Coordinated loan closings by preparing documentation and facilitating communication among stakeholders, enhancing transaction efficiency.
- Planned and executed corporate events to enhance client engagement and increase organizational visibility.
Client Solutions Specialist Sr.
PNC Equipment Finance
Cincinnati
08.2021 - 09.2025
- Collaborated with teams to create tailored solutions that effectively addressed client challenges.
- Handled Client Care calls to resolve inquiries and ensure client satisfaction.
- Streamlined internal processes to enhance efficiency and reduce response times.
- Trained new team members on systems and procedures.
- Completed audit requests using third-party systems.
Teller
PNC Bank
Forest Park, Fairfield & Dent
06.2011 - 08.2021
- Processed customer transactions efficiently, reducing wait times.
- Fostered welcoming branch atmosphere through personalized customer interactions.
- Safeguarded cash drawers and ensured procedural compliance.
- Balanced cash drawer daily, ensuring accuracy and accountability.
- Performed routine audits for accuracy.
Education
High School Diploma -
Hamilton High School
Hamilton06-1998
Skills
- Effective communication
- KYC compliance
- Loan closing assistance
- Cash handling expertise
- Audit completion
- Document preparation
- Attention to detail
- Efficient time management
- Multitasking skills
- Problem solving
- Collaborative teamwork
- Training and mentoring
- Effective communication
- Reliability
- Relationship development
- Corporate event planning & execution
- Corporate event planning & execution
Certification
PNC Certified Woman's Business Advocate
Accomplishments
- Current President of the Cincinnati Military EBRG
- 2025 PNC Market All-Star Recipient
Volunteer Experience
Volunteer Lead, PNC Equipment Finance
Timeline
Client Relationship Representative
PNC Corporate Banking
09.2025 - Current
Client Solutions Specialist Sr.
PNC Equipment Finance
08.2021 - 09.2025
Teller
PNC Bank
06.2011 - 08.2021
High School Diploma -
Hamilton High School