Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Oppelt

Grants Pass

Summary

Results-focused Automotive Sales Consultant adept at selling vehicles of all types to customers from all backgrounds. Proficient in leveraging current market, customer and social media trends to capitalize on sales opportunities. Persuasive communicator and creative problem-solver.

Overview

10
10
years of professional experience

Work History

Client Relationship Representative

U.S. Bank
08.2022 - 05.2023
  • Assessed client's financial position to identify additional relationship opportunities.
  • Provided assistance with maintaining client records and accounts.
  • Used feedback from customer service surveys to build client loyalty and create client advocates.
  • Resolved client inquiries, problems and complaints while employing sales techniques to provide custom client solutions.
  • Responded to client requests for processing deposits, loan payments and order changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Automotive Sales Consultant

Honda
11.2021 - 08.2022
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Responded to customer enquiries via telephone and email.
  • Met customers on lot and in showroom to discuss available vehicles and options.

Automotive Sales Consultant

Toyota
07.2016 - 11.2021
  • Prepared purchased vehicles and completed final delivery checks.
  • Responded to customer enquiries via telephone and email.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Completed registration paperwork and sales documentation.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Train new sales consultants

Sales Manager

TCC Verizon Wireless
04.2013 - 06.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Education

High School Diploma -

Eagle Point High School
Eagle Point, OR
06.2006

Skills

  • Appointment Scheduling
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Price Negotiation
  • Sales Promotion
  • Performance Goals
  • Market Understanding
  • Closing Sales
  • Strong Communication and Interpersonal Skills
  • Team Collaboration

Timeline

Client Relationship Representative

U.S. Bank
08.2022 - 05.2023

Automotive Sales Consultant

Honda
11.2021 - 08.2022

Automotive Sales Consultant

Toyota
07.2016 - 11.2021

Sales Manager

TCC Verizon Wireless
04.2013 - 06.2016

High School Diploma -

Eagle Point High School
Shawn Oppelt