Kylee Langley
Muncie,IN
Summary
Motivated and detail-oriented college student with a strong academic background. Adept at managing multiple responsibilities, communicating effectively, and working collaboratively and effectively in team environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server/Bartender
Brothers Bar and Grill
Muncie, Indiana
08.2025 - Current
- Delivered food and drinks to tables and bar guests
- Entered food and beverage orders through point-of-sale system
- Processed cash, card, and tab payments accurately
- Maintained clean dining areas, bar tops, and service tools
- Effectively multitasked within a fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Partnered with colleagues to ensure high-quality service for customers.
Shift Manager
Mary Max Cinemas
Logansport, Indiana
11.2022 - Current
- Resolved escalated customer issues, applying strong problem-solving skills and upholding company values and standards.
- Delegated tasks and provided clear instructions to enhance team performance.
- Conducted training for new employees on company policies, procedures, and job responsibilities to ensure compliance and effectiveness.
- Worked various positions within the theater, including cashier, concession attendant, maintenance, and projectionist duties.
Server
Pizza Hut
Logansport, Indiana
04.2026 - 08.2026
- Greeted customers, addressed questions, and promoted specials to support revenue growth.
- Handled guest inquiries and complaints with calm, timely communication.
- Coordinated with kitchen staff on timing and order updates to support smooth service.
- Managed fast-paced customer service for high-volume daily traffic with consistent professionalism.
Education
Bachelor of Science - Strategic Communication
Ball State University
Muncie, IN05-2027
Skills
- Customer service
- Multitasking
- Written and verbal communication
- Public relations
- Digital marketing
- Attention to detail
- Adobe Software
- Content creation
- Brand messaging
Certification
- AMA Social Media Marketing Certification
Timeline
Server
Pizza Hut
04.2026 - 08.2026
Server/Bartender
Brothers Bar and Grill
08.2025 - Current
Shift Manager
Mary Max Cinemas
11.2022 - Current
Bachelor of Science - Strategic Communication
Ball State University