Kylee Loose
Defiance,Ohio
Summary
Dedicated and hardworking customer service professional and recent college graduate. Seeking an environment of growth and excellence to establish a longstanding career that is able to provide me the opportunity to reach my full potential both professionally and personally.
Overview
8
8
years of professional experience
Work History
Admitting/Registration Specialist
ProMedica
08.2020 - Current
- Registered patients for labs, surgeries and radiology.
- Verified patient details and insurance coverage and collected co-pays.
- Calculated collectible amount due for procedures.
- Arranged forms and charts for each patient.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Associate
Walgreens
01.2017 - 08.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Closing activities: including trash disposal, cleaning the bathrooms, vacuuming the front, accounting for all of the carts, and rearranging the products into a sale friendly organization around the store
- Rearranging merchandise based off of planograms, taking inventory counts, and managing unsellable goods.
Cream specialist
Eric’s All American Ice
02.2015 - 03.2016
- Operated cash register, taking payments and issuing customer receipts.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Education
Bachelor of Arts - Economics
University of Toledo
Toledo, OH05.2023
Diploma - undefined
Defiance High School
Skills
- Microsoft Office software
- Critical thinking
- Adaptable and Flexible
- Creative Solutions
- Regulatory Documentation
- Teamwork
- Epic proficient
- Data Verification
Timeline
Admitting/Registration Specialist
ProMedica
08.2020 - Current
Customer Service Associate
Walgreens
01.2017 - 08.2017
Cream specialist
Eric’s All American Ice
02.2015 - 03.2016
Bachelor of Arts - Economics
University of Toledo
Diploma - undefined
Defiance High School
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