MUSU THERESA AGUNBIADE

Seeking position as a Health Care Administrator and Accounting Specialist.

Healthcare professional with substantial experience in patient admissions and administrative operations. Known for streamlining patient intake processes and enhancing patient experience. Highly reliable, adaptable, and focused on collaboration and results, displaying excellent organizational and interpersonal skills.

Experienced with patient intake, registration, and administrative tasks. Utilizes strong organizational skills to maintain accurate patient records and streamline admissions processes. Knowledge of healthcare protocols and patient confidentiality, ensuring high-quality service.

Offering strong foundation in financial principles combined with eagerness to learn and develop within accounting field. Brings understanding of financial reporting and hands-on experience with software tools like Excel and QuickBooks. Ready to use and develop analytical and organizational skills in Accounting Specialist and Account Payable/Receivable role.

• Admitting Representative
• Used Meditech Health Care Information System for all admitting and registration procedure. Register patients and track patients progress on the ED Tracker system.
• Responsible for all patient registrations. Responsible for the flow of patients and the processing of admissions discharges transfers and most procedures to be carried out in the event of a patient’s death.
• Admitted and registed patients for tests, treatment, scheduled surgery, and emergency treatment.
• Case Manager
• Assumed the role of Family Case Manager and Healthy Start Case Manager in2006 in order to enroll over75% to85% of clients into the MPE/ALL KIDS MEDICAID/COUNTY CARE Insurance and Child Care Initiative Applications over an8 years period.
• Resolved individual assessment of needs, planning of services, referral, monitoring, and advocacy to assist client in gaining access to appropriate services and closing client’s cases when services are no longer required.
• Coordinated the collection and interpretation of data collection within the community.
• Member Care Coordinator
• Obtained a completed HRS and HRA to assess the member’s health risk status and refer to the appropriate team for care coordination services.
• Outreached (Feet on The Street) FOTS members that are unable to be reach by Care Coordinator and Social Worker who was in the MMAI Non-waiver program. The activity was sent to the MMAI Refusal queue and set an activity for90 days to outreach the member. The MMAI WAIVER program: Notified the MMAI leadership team via email upon completion of assessment, created an activity to the Care Coordinator teams or appropriate work queue.
• Cleared the backlog of unable to reach members who did not have an HRS (Health Risk Screening) and HRA (Health Risk Assessment) on file and continue to provide services to those members.80% of those members were in Cook County and Other locations include the following counties: DuPage, McHenry, St Joseph, Will, Iroquois, Kane, Kankakee, and Porter.
• Accounting Assistant
• Maintained and entered the daily transactions of the Oracle database system within the department.
• Processed over150 financial transactions related to clients and vendor invoices accounts.
• Performed diverse administrative duties such as correcting errors on AS400 systems for clients, creating presentations and maintaining confidential files/records.
• Addressed customer concerns, researched, and resolved problems to ensure service satisfaction; Handed discrepancies situations, resolving them promptly.
• Ensured that all expected deposits, transfers, or other activity are recorded and posted to the account in a timely manner. Take appropriate actions to record necessary adjustments.
• Processed and follow up to ensure that errors are corrected. Maintain copies of supporting documentation for activities processed for the account.