KYLEE O'LOUGHLIN
Bradenton,FL
Summary
Dedicated and motivated professional with 8+ years of experience in Veterinary Medicine. Seeking a full-time position to leverage my extensive background. Successfully managed a boutique in downtown Sarasota, showcasing ability to handle diverse responsibilities in a fast-paced environment. Eager to explore new opportunities and embark on a different career path. Natural aptitude for learning and quick grasp of information. Confident in adapting to new challenges and thriving in high-pressure situations. Comfortable with various tasks in a fast-paced and demanding working environment. Known for reliability and unwavering commitment to every task.
Overview
12
12
years of professional experience
Work History
Store Associate
Pixie Dust Metaphysical Boutique
11.2022 - Current
- Check clients out using the Clover POS system
- Store- store relations for projects and events
- Weekly consults with marketing specialist
- Host art classes supplying all supplies and directions on how to complete each project
- Aided in research of products, new inventory and possible new services within storefront
- Presentation of the newly acquired knowledge to the owners of the business in proficient and understandable strategies
- Established a safe, clean, and comfortable environment for 50-100 customers a day
- Presenting the ability to multi-task through helping multiple groups of customers, maintaining proper cleanliness, merchandise restocking and managing transactions
- Independently performed opening and closing procedures during work days
- Train new employees
- Created and implemented SOP procedures for efficient store flow
- Coordinated and hosted various events and classes at the store
- Create new products to sell in store
- Inventory/ restock
- Skilled at preventing, addressing, and resolving customer complaints
- Assisted team members in handling cash registers, organizing the stockroom, back office and sales floor
- Tasked with restructuring each area for optimal use, proper storage, and functional efficiency
- Tasked with keeping inventory, back stock and sales counts
- Generated a personal system for practical operating of said business through Gmail, Google Docs, Google Excel and Square systems
- Produced labels, marketing and other designs as well as creation of products and samples
- Conducted interviews and completed onboarding procedures for new employees
- Managed and run online store making sure
Veterinary Technician
Veterinary Medical Center at Lakewood Ranch
06.2021 - 10.2023
Manager, Lead Veterinary Technician, Receptionist
Coastal Veterinary Internal Medicine Services
09.2021 - 05.2022
- Hiring/Firing Employees
- Company ordering/pricing
- Recorded proper DEA records for all controlled substances
- Client and employee schedule management
- Client relations
- Human Resources
- Hospital to Hospital relations
- Patient Coordination
- Payroll
- Administration of Chemotherapy
- Assisting in Endoscopy procedures
- Answered company phone and email on weekends
Veterinary Technician
Ellenton Animal Hospital
01.2021 - 06.2021
- Assisted doctors in various procedures
- Venipuncture
- Iv Catheter placement
- Managed hospitalized and drop-off patients
- Able to run various diagnostics
- Able to perform and read cytologies
- Educated clients on various medications and diagnostics
- Maintain hospital cleanliness
- Created an organized task list for the hospital
- Answer phone calls
- Ran in room and curbside appointments
- Obtain history and full vitals including TPR, MM, CRT and BP
- Administer medications in various routes
- Properly fill medications
- Effectively and safely restrain animals for various procedures
- Obtain proper radiographs
- Navigate Impromed
- Answer phones
- Make appointments
- Properly charge out clients
- Give proper vaccines and various injections
- Prepare outside labs to be sent out
Lead Veterinary Technician
Animal hospital at Lakewood Ranch
08.2020 - 12.2020
- Maintained and directed hospital flow
- Managed technicians on floor
- Assisted doctors in various procedures
- Trained assistants to become technicians
- Trained new technicians
- Performed many working interviews
- Assisted with placing weekly orders
- Weekly inventory
- Created daily, weekly, and monthly task lists to help with hospital cleanliness and organization
- Assisted in surgery (anesthesia and surgical assisting)
- Able to perform a Urinary Cystocentesis
- Held staff meetings
- Held various training sessions for assistants and technicians
- Created a training manual
- Venipuncture
- Iv catheter placement
- Managed hospitalized patients
- Able to run various diagnostics
- Able to perform and read cytologies
- Educated clients on various medications and diagnostics
- Navigate V-Tech
Veterinary Technician
Sarasota Animal Medical Center
03.2020 - 08.2020
- Assist with Acupuncture therapy
- Perform Laser therapy
- Perform venipuncture
- Place IV catheters
- Maintain hospital cleanliness
- Perform Ozone therapy
- Make different homeopathic mixtures
- Give proper vaccines and various injections
- Prepared outside labs to be sent out
- Prepared and ran various inhouse lab work
- Perform weekly inventory
- Order various herbs and supplies
- Register different machines with the State of Florida
- Navigate Avimark
- Troubleshoot various technological issues
Veterinary Technician
Suncoast Veterinary and Special Services
11.2018 - 02.2020
- Placed IV catheters
- Placed male urinary catheters
- Ran the ICU and managed inpatients
- Ran various diagnostics using different Heska and IDEXX machines
- Monitored minor and major surgeries
- Take proper Radiographs and send them off to a radiologist
- Ran HBOT (Hyperbaric Oxygen Therapy) treatments under supervision
- Successfully went over diagnostic, hospitalization and outpatient estimates with clients
- Performed CPR
- Set up slides for various diagnostics including Blood smears, Ear cytology, Urinalysis and Fecal analysis
- Triaged patients
- Check and calculate patients’ ins and outs
- Answered phone calls
- Obtained history and full vitals including TPR, MM, CRT and BP
- Administered medications in various routes
- Fill medications
- Effectively and safely restrain animals for various procedures
- Assisted in various procedures
- Set up for various surgeries and procedures
- Venipuncture
- Successfully connect and disconnect patients to fluids
- Go over discharge instructions
- Maintain hospital cleanliness
- Care for hospitalized patients
- Perform various husbandry procedures
- Calculate fluid additives
- Calculate drug doses for patients
- Wrap and sterilize various surgical packs
Veterinary Assistant
Artemis Veterinary Emergency and Specialty Services
08.2017 - 09.2018
- Triaged patients
- Check patients in and out
- Answer phone calls
- Obtain histories
- Obtain full vitals including TPR, MM, CRT and BP
- Presented cases to the Doctor
- Went over diagnostic, hospitalization and outpatient estimates
- Performed CPR
- Obtained digital radiographs
- Ran various diagnostics including CBC, PCV/TP, Chemistry, PT/aPTT, EPOC, Fecal float, USG/ test strip for urinalysis and blood glucose
- Set up slides for various diagnostics including blood smears, ear cytology, urinalysis and fecal analysis
- Read fecal analysis
- Administered medications in various routes
- Fill medications
- Effectively and safely restrained animals for various procedures
- Assisted in various procedures
- Set up for various surgeries and procedures
- Venipuncture (Beginner)
- Successfully connect and disconnect patients to fluids
- Went over discharge instructions
- Performed client call backs
- Maintained hospital cleanliness
- Cared for hospitalized patients
- Performed various husbandry procedures
- Calculated most fluid additives
- Calculated most drug doses for patients
- Wrapped and sterilized various surgical packs
- Counted inventory
- Helped trained new assistants
- Assist DVM in running the hospital during overnight shifts
Veterinary Assistant
Banfield Pet Hospital
09.2016 - 04.2018
- Checked patients in and out of the system
- Answered phone calls and made appointments
- Obtained vitals and history
- Assist DVM in various procedures
- Monitor anesthesia during dental procedures, routine neuters, spays and mass removals
- Run CBC, chemistry, UA, Ear cytology and fecal analysis
- Properly filled medications
Camp Counselor
Loudoun County Parks and Recreation - Adaptive Recreation
06.2015 - 08.2016
- Worked as a camp counselor during the summers providing care and assistance to special needs children
- Developed fun activities for the children
- Performed accident clean-up (e.g., bodily fluids, etc.)
- Administered First Aid
- Pursued children who ran out of the classroom
- Filled out incident/accident reports daily
- Provided counsel and/or restraint to children during emotional episodes
- Provided 'quick on your feet' problem solving
- Administered medications (if needed and as directed)
- Worked closely with parents and professionals
- Contained and quelled dangerous situations
Marketing Intern
SES Government Solutions
03.2016 - 05.2016
- Company Overview: Government Satellite Agency
- Initiated market research studies and analyzed findings
- Consulted with buying personnel to determine projected demand for products and services
- Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission
- Coordinated and participated in promotional activities and trade shows
- Collaborated with developers, advertisers and production managers to market products and services
- Coordinated art and graphics creation for effective merchandising
- Preserved brand integrity by monitoring the consistency and quality of marketing content
- Developed and implemented campaigns for email, online advertising, search engines and direct mail
- Assisted in marketing and grand opening efforts for our SNOC (Secure Network Operations Center)
- Government Satellite Agency
Kennel Assistant/Kennel Leader
Countryside Animal Clinic
05.2013 - 09.2014
- Assisted doctors conducting routine procedures as well as surgeries, ultrasounds, and euthanasia’s
- Was responsible for opening/closing clinic
- Cared for boarded animals by providing medication, cleaning kennels, and walking the animals on weekends and holidays when clinic was closed
- Checked in and out patients
- Administered medications to boarded animals
- Performed client calls
- Assisted with conducting Radiographs
- Obtained vitals and history
- Collected and ran various diagnostics
- Cleaned kennels and hospital
- Effectively and safely restrained animals
- Administered oral and topical medication
- Conducted nail trims and anal gland expressions
Education
St. Petersburg College -
St. Petersburg College
St. Petersburg, FL01.2019
Northern Virginia Community College -
Northern Virginia Community College
Manassas, VA01.2017
Radford University -
Radford University
Radford, VA01.2016
High School -
Potomac Falls High School
Potomac Falls, VA01.2015
Skills
- Highly dependable
- Natural leader
- Client communications
- Special events planning
- Project Building
- Social media engagement
- Graphic design
- Digital marketing
- Corporate messaging
- Strategic thinker
- Marketing plan development
- Thought leadership content development
- Persuasive
- Creative
- Innovative
- E-mail marketing
- Direct mail marketing
- Works well under pressure
- Strong problem-solving abilities
- High stress environment
- Fast paced environment
- Efficient with technology
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Team collaboration
- Active listening techniques
- Inventory control
- Cash register operation
- Store cleanliness maintenance
- Flexible schedule adaptability
- Relationship building
- Patience and empathy demonstration
- Team leadership
- POS systems
- Event planning
- Retail management principles
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
- Goal driven
- Decision-making
Volunteeropportunities
- Special Olympics Golf skills, 6 years, Golf coach
- Spa by grace, 6 months, Created Spa marketing products, Social media marketing
References
- Ken Goldrick, DVM (920) 279-2356
- Heather Ferguson (703) 595-3950
- Lucia Cresci, DVM, (859) 802-4847
- Anna Stelatto (Owner of Pixie Dust) (941) 677-3563
Otherexperience - Business
Hippie Collective (Handmade art), 02/01/20, Sarasota, FL, Creator/Owner, Created website, Managed online shop, Created social media handles, Made and sent out orders, Maintained client satisfaction, Created and advertised sales and new products, Manage spending, Create prices for products based on cost and labor, Managed and facilitated returns, Performed inventory counts and ordered new supplies
Timeline
Store Associate
Pixie Dust Metaphysical Boutique
11.2022 - Current
Manager, Lead Veterinary Technician, Receptionist
Coastal Veterinary Internal Medicine Services
09.2021 - 05.2022
Veterinary Technician
Veterinary Medical Center at Lakewood Ranch
06.2021 - 10.2023
Veterinary Technician
Ellenton Animal Hospital
01.2021 - 06.2021
Lead Veterinary Technician
Animal hospital at Lakewood Ranch
08.2020 - 12.2020
Veterinary Technician
Sarasota Animal Medical Center
03.2020 - 08.2020
Veterinary Technician
Suncoast Veterinary and Special Services
11.2018 - 02.2020
Veterinary Assistant
Artemis Veterinary Emergency and Specialty Services
08.2017 - 09.2018
Veterinary Assistant
Banfield Pet Hospital
09.2016 - 04.2018
Marketing Intern
SES Government Solutions
03.2016 - 05.2016
Camp Counselor
Loudoun County Parks and Recreation - Adaptive Recreation
06.2015 - 08.2016
Kennel Assistant/Kennel Leader
Countryside Animal Clinic
05.2013 - 09.2014
Northern Virginia Community College -
Northern Virginia Community College
Radford University -
Radford University
High School -
Potomac Falls High School
St. Petersburg College -
St. Petersburg College
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