Kylee Rager
Aurora,CO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Security Officer
Pal American
Aurora, CO
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Allied Universal Security Services
Aurora, Co
08.2021 - 10.2022
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Shift Manager
Chick Fil A
Aurora, CO
02.2015 - 07.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Aurora Central
Aurora, CO2018
Skills
Security Guard License
Relationship building and management
Security Screenings
Staff Management
Metal detector operation
Workplace Safety
Verbal and written communication
Timeline
Security Officer
Pal American
02.2023 - Current
Security Officer
Allied Universal Security Services
08.2021 - 10.2022
Shift Manager
Chick Fil A
02.2015 - 07.2021
High School Diploma -
Aurora Central