Kylee Timlick
Auburn
Summary
Results-driven Customer Service Supervisor with a proven track record in team management, training, and operational efficiency. Skilled in conflict resolution and effective communication, committed to enhancing customer satisfaction and streamlining workflows.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
Biagi Brothers
Auburn
12.2020 - Current
- Supervised daily operations of customer service team to ensure smooth workflows.
- Trained and mentored staff on customer service best practices and conflict resolution.
- Answered phone calls and responded to questions and concerns.
- Maintained clean and organized workspace to enhance efficiency in operations.
- Assisted customers with shipping inquiries and package tracking information.
- Supervised daily warehouse operations and ensured compliance with safety protocols.
- Coordinated shipments and maintained accurate records of incoming and outgoing products.
- Managed inventory levels and organized stock for efficient retrieval and storage.
Education
High School Diploma -
Auburn Senior High School
Auburn, WA06-2019
Skills
- Customer service
- Conflict resolution
- Team management
- Training and mentoring
- Inventory management
- Customer relationship management
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Adaptability to change
- Active listening
- Multitasking and organization
- Time tracking
- Customer relations
- Problem-solving
Languages
English
Full Professional
References
References available upon request.
Timeline
Customer Service Supervisor
Biagi Brothers
12.2020 - Current
High School Diploma -
Auburn Senior High School