Kylee Tweed
San Tan Valley,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Technician Assistant/Receptionist
Crosswinds Animal Clinic
Gilbert, AZ
04.2024 - Current
- Collected payments from customers over the phone or in person.
- Maintained accurate medical records of all patients.
- Answered inbound calls, chats and emails to facilitate customer service.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Store Manager
Uniform Destination
Mesa, AZ
06.2022 - 04.2024
- Maintain staff by recruiting, selecting, orienting, and training employees.
- Motivating store employees to reach sales goals and provide excellent customer service.
- Address employee disputes, questions and concerns.
- Respond to customers and group accounts via email and phone call.
- Remain courteous and calm even during moments of customer dissatisfaction.
Barista
Dutch Bros
Mesa, AZ
12.2021 - 07.2023
- Greeted and communicated with customers to take orders.
- Offered recommendations based on customer personal preference.
- Provided highest standards of conduct and service to support company reputation.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2022
Some College (No Degree) - Sustainable Agriculture
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Service-oriented mindset
- Time Management
- Basic accounting
- Information Protection
Refrences
Chante Demiguel - Regional Manager
cdemiguel2011@gmail.com (530) 320-3146
Reina Denis - Manager
Reina.ann1992@gmail.com (417) 986-8380
Alyssa Chavez - Coworker
chavez.alyssa13@gmail.com (505) 218-2568
Timeline
Technician Assistant/Receptionist
Crosswinds Animal Clinic
04.2024 - Current
Store Manager
Uniform Destination
06.2022 - 04.2024
Barista
Dutch Bros
12.2021 - 07.2023
High School Diploma -
Desert Ridge High School
Some College (No Degree) - Sustainable Agriculture
Maricopa Community Colleges - Mesa Community College
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