Kylee White
Burleson,TX
Summary
Dynamic and motivated professional with a strong background in Criminology and Sociology, complemented by exceptional communication and leadership skills. Proven ability to advocate for social justice, deliver top-notch customer service, and engage communities through effective outreach and program management. Passionate about using these skills to create positive change and drive organizational success. Dedicated to fostering inclusive environments and building meaningful connections.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Mouser Electronics Inc.
06.2021 - 07.2024
- Handled customer inquiries and provided solutions, ensuring high levels of customer satisfaction.
- Managed customer orders, returns, and complaints with a professional and empathetic approach.
- Developed efficient systems to streamline customer service processes.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sales and Cashier Associate
Golf Galaxy
06.2018 - 08.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Criminology
McMurry University
Abilene, TX05.2021
High School Diploma -
Mansfield Legacy High School
Mansfield, TX05.2018
Skills
- Communication
- Leadership
- Advocacy and Social Justice
- Customer Service Excellence
- Community Engagement
- Customer Relations
- Microsoft Outlook
- Reading Comprehension
- Complaint resolution
- Account updating
- Data Entry
Timeline
Customer Service Representative
Mouser Electronics Inc.
06.2021 - 07.2024
Sales and Cashier Associate
Golf Galaxy
06.2018 - 08.2018
Bachelor of Arts - Criminology
McMurry University
High School Diploma -
Mansfield Legacy High School
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