KYLEE (AREN) OKUMA
Roy,Utah
Summary
Hardworking with a passion for helping people, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty
08.2022 - Current
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions
- Demonstrated excellent communication skills to build relationships with clients
- Provided exceptional customer service and assisted customers with product selection
- Advised customers on latest and newest beauty products upon arrival
- Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Utilized Microsoft programs to create and design promotion signs for the business
Fufillment Expert
Target
11.2023 - 01.2024
- Collaborated with team members to meet daily goals, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
Education
Cosmetology Certification -
Collectiv Academy
Sandy06.2022
GED - High School Equivalency
HECC
Portland12.2020
Skills
- Information Analysis
- Written Communication
- Time management abilities
- Problem-solving abilities
- Personalized recommendations
- Retail experience
- Paperwork management
- Organization
- Product Knowledge
- Strong Communication and Interpersonal Skills
- Attentive Customer Service
- Keen attention to detail
- Typing Skills
- Team collaboration skills
- Client consulting
Certification
Cosmetology License (2022)
Timeline
Fufillment Expert
Target
11.2023 - 01.2024
Beauty Advisor
Ulta Beauty
08.2022 - Current
Cosmetology Certification -
Collectiv Academy
GED - High School Equivalency
HECC