Morgan Kellerhals
Urbandale,IA
Summary
Driven Political Science graduate from the University of Colorado Boulder, equipped with a strong skill set in research, analysis, and communication. With demonstrated experience in customer service and leadership, I excel at prioritizing tasks, solving complex problems, and collaborating effectively in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Sally Beauty
Boulder, CO
09.2021 - 12.2023
- Greeted customers and built rapport to ensure a welcoming shopping experience.
- Advised customers on beauty products, providing personalized recommendations based on individual needs.
- Operated the POS system for efficient checkouts and handled cash transactions.
- Managed inventory, restocked shelves, and maintained product displays.
- Created monthly presentations to highlight key products and promotions.
- Ensured a clean and organized store environment to enhance customer satisfaction.
Childcare Supervisor
Estes Valley Community Center
Estes Park, CO
02.2018 - 01.2020
- Greeted parents, facilitated check-ins, and scheduled appointments for children's activities.
- Supervised children's play to ensure a safe, active, and enjoyable environment.
- Maintained cleanliness by regularly sanitizing toys and gym equipment.
- Monitored children's safety while encouraging physical activity and interactive play.
Childcare Supervisor
Aspen Athletic Clubs
West Des Moines , IA
03.2016 - 01.2018
- Greeted parents, facilitated check-ins, and scheduled appointments for children's activities.
- Supervised children's play to ensure a safe, active, and enjoyable environment.
- Maintained cleanliness by regularly sanitizing toys and gym equipment.
- Monitored children's safety while encouraging physical activity and interactive play.
Education
Bachelor of Arts - Political Science
University of Colorado Boulder
Boulder, CO05-2024
Skills
- Technical Proficiencies: Proficient in Microsoft Office Suite (Word, Excel, Teams, Outlook, PowerPoint)
- Data Analysis: Proficient in statistical analysis and data visualization using RStudio
- Point of Sale (POS) Operation: Experienced in managing transactions and operating POS systems
- Customer Relationship Management (CRM): Familiar with customer service best practices and relationship-building techniques
- Research Skills: Skilled in conducting thorough research and synthesizing information, particularly in political science and sociology
- Communication: Strong verbal and written communication skills, with a focus on customer interaction and relationship building
- Teamwork: Adept at collaborating effectively with colleagues in various roles
- Problem-Solving: Skilled at identifying issues and implementing practical solutions
- Time Management: Proficient at managing multiple responsibilities and completing tasks efficiently
- Adaptability: Quick to adjust to new challenges and environments with flexibility
Timeline
Beauty Advisor
Sally Beauty
09.2021 - 12.2023
Childcare Supervisor
Estes Valley Community Center
02.2018 - 01.2020
Childcare Supervisor
Aspen Athletic Clubs
03.2016 - 01.2018
Bachelor of Arts - Political Science
University of Colorado Boulder
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