Kylee Graham
San Antonio
Summary
Adaptable individual with a solid foundation in customer-facing roles. Strong communicator with demonstrated experience in maintaining efficiency during peak periods. Committed to delivering exceptional customer experiences, consistently exceeding work expectations on time, and supporting team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Boba Barista
Ding Tea
San Antonio
08.2024 - Current
- Collaborated with team members to ensure efficient service flow.
- Greeted customers and answered questions about menu items.
- Communicated effectively with team members regarding work schedules and customer needs.
- Received orders via phone or online platforms for pickup or delivery services.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
Barista
Texas Grounds Coffee Company
Helotes
12.2023 - 06.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested products based on stated preferences.
- Collaborated with team members to ensure smooth operations during peak hours.
Cashier
Krispy Kreme
San Antonio
04.2022 - 07.2022
- Assisted customers with product inquiries and provided excellent service.
- Resolved customer complaints professionally and effectively to ensure satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX05-2027
High School Diploma -
Health Careers High School
San Antonio, TX06-2023
Skills
- Effective communication
- Strong work ethic
- Experience working with disabled individuals
- Effective team contributor
- Enthusiastic customer care
- Adaptability in fast-paced environments
Certification
CITI Social/Behavioral Research Certification
Affiliations
Volunteer, Judge Mary Lou Alvarez, 45th Civil District Court (Nov. 2025 - present)
Timeline
Boba Barista
Ding Tea
08.2024 - Current
Barista
Texas Grounds Coffee Company
12.2023 - 06.2024
Cashier
Krispy Kreme
04.2022 - 07.2022
Bachelor of Arts - Psychology
The University of Texas At San Antonio
High School Diploma -
Health Careers High School