Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyleen Rivera

Hartford

Summary

Dynamic and dedicated cashier recognized for delivering fast, friendly service while ensuring accuracy in all customer transactions. Skilled at efficiently addressing customer needs, contributing to a seamless checkout experience. Proven ability to foster positive relationships through effective communication and a commitment to customer satisfaction. Consistently achieves performance goals, excelling in both collaborative team environments and independent work with minimal supervision.

Overview

9
9
years of professional experience

Work History

Cashier/Sales Associate

Burlington
06.2025 - Current
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Sales Associate

Walmart
01.2017
  • Greeted and engaged with customers to determine their needs, resolved any concerns, assisted with locating items of interest and completed purchase transactions.
  • Maintained an awareness of all promotions, and advertisements.
  • Complied with all company and retail operational policies and procedures.

Customer Service Representative

U-Haul
01.2020 - 01.2021
  • Managed front counter admin duties, responsible for providing assistance to all inbound calls and walk in customers regarding products and services.
  • Consistently demonstrated customer service excellence and professionalism to customers and co-workers.

Shift Manager

McDonald's Fast-Food Company
01.2017 - 01.2019
  • Trained workers in food preparation, safety, and sanitation procedures.
  • Processed purchase transaction, mentored crew members on proper customer service and oversaw operations.
  • Inspected supplies, equipment, work areas for safety standards.
  • Ensured a safe and clean place for Team Members to work and customers to visit.

Education

On-the-Job Training - Cosmetology & Nursing

Academy Di Capelli-School of Cosmetology
01.2023

College Courses High School Diploma - Cosmetology & Nursing

Capital Community College

Skills

  • Bilingual Spanish
  • Skilled in using Microsoft tools
  • Shift Supervisor
  • Sales & Office Management
  • OSHA compliance expertise
  • Organizational leadership
  • Customer focus & team support

Timeline

Cashier/Sales Associate

Burlington
06.2025 - Current

Customer Service Representative

U-Haul
01.2020 - 01.2021

Cashier/Sales Associate

Walmart
01.2017

Shift Manager

McDonald's Fast-Food Company
01.2017 - 01.2019

College Courses High School Diploma - Cosmetology & Nursing

Capital Community College

On-the-Job Training - Cosmetology & Nursing

Academy Di Capelli-School of Cosmetology