Carlos Cruz Rivera
Orlando,FL
Summary
Effective professional with strong leadership skills. Ability to organize priorities, manage time and ensure that reports are taken care of in a timely manner. Productive as part of a team and handling assignments. Excellent communication skills with people from different cultural and educational backgrounds.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Universal Orlando
Orlando, FL
06.2011 - 10.2023
- Sales associate, customer service, receive merchandise, organize stock room and store stocked
Server
Loews Hotels
01.2014 - 01.2017
Sales Clerk
Colorvision International
Orlando, FL
01.2010 - 01.2011
Sales Clerk
SEA WORLD
Orlando, FL
01.2009 - 01.2011
- Responsible for sales, inventory and report of sales, and cashier duties, customer service, work organizing stockroom, receiving merchandise.
Crew Member
Famous Famiglia
Orlando, FL
01.2009 - 01.2009
- Responsible of customer service, preparation of foods, serve foods in a fast food restaurant.
Park Host I
SEA WORLD
Orlando, FL
01.2008 - 01.2009
- Seasonal job, attraction handler, crowd control, customer service
Photographer, Front desk clerkcustomer service
WALT DISNEY WORLD
Orlando, FL
01.2006 - 01.2008
Sales Specialist, Customer Service
MACY'S
San Juan, PR
01.2003 - 01.2006
- Responsible for sales, inventory and report of sales, and cashier duties.
Customer Service Representative
CENTENNIAL OF PR
San Juan, PR
01.1999 - 01.2005
- Manages customer issues regarding accounts, equipment, and billing of mobile phone service
- Also promotes and sells additional company services.
Assistant manager
TRICON RESTAURANTS-TACO BELL
Guaynabo, PR
01.1999 - 01.1999
- In charge of scheduling, training, developing new candidates, supervising performance and levels of customer service.
Customer Service Representative
UNITED PARCEL SERVICE
Carolina, PR
01.1991 - 01.1999
- Actively involved on issues regarding package shipments, deliveries and claims.
Education
Associate in Sciences -
University of PR-UPR
12.1986
Diploma in computer programming -
Electronic College & Computer Prog
12.1983
Skills
MS OFFICE
Customer Service (10 years)
Customer Care (2 years)
Bilingual (10 years)
Photography (3 years)
Cashiering (8 years)
Cash Handling (8 years)
Assistant Manager Experience (2 years)
Spanish
Sales
Cash register
Front desk
Communication skills
Computer skills
Certification
Driver's License, 02/01/20, 10/01/28, C626110653860
Additional Information
- Skills & abilities
- Knowledge in Windows, MS Office and MS Works
Locations
Orlando, FL
Personal Information
- Title: Cashier- Universal Orlando
- Work Permit: Authorized to work in the US for any employer
Timeline
Server
Loews Hotels
01.2014 - 01.2017
Cashier/Sales Associate
Universal Orlando
06.2011 - 10.2023
Sales Clerk
Colorvision International
01.2010 - 01.2011
Sales Clerk
SEA WORLD
01.2009 - 01.2011
Crew Member
Famous Famiglia
01.2009 - 01.2009
Park Host I
SEA WORLD
01.2008 - 01.2009
Photographer, Front desk clerkcustomer service
WALT DISNEY WORLD
01.2006 - 01.2008
Sales Specialist, Customer Service
MACY'S
01.2003 - 01.2006
Customer Service Representative
CENTENNIAL OF PR
01.1999 - 01.2005
Assistant manager
TRICON RESTAURANTS-TACO BELL
01.1999 - 01.1999
Customer Service Representative
UNITED PARCEL SERVICE
01.1991 - 01.1999
Associate in Sciences -
University of PR-UPR
Diploma in computer programming -
Electronic College & Computer Prog