Kyleigh Culotta
Wetumpka,United States
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry.
Overview
5
5
years of professional experience
Work History
ER Registration Clerk
Elmore Community Hospital
04.2024 - 08.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Managed office bookkeeping with insurance billing and patient payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Forklift Operator
Hyundai Glovis
07.2020 - 07.2022
- Performed daily safety checks to ensure forklift equipment was in proper working order
- Loaded and unloaded items from shelves and pallets using a forklift
- Operated a forklift and other heavy equipment in a safe and responsible manner, ensuring goods were handled correctly at all times.
Front desk Clerk
Comfort Inn & suites
08.2023 - 01.2022
- Handled complaints and inquiries in a professional manner
- Assisted guests with reservations, check-ins, and check-outs
- Processed payments and provided receipts to customers
- Monitored the lobby area to ensure safety and security of customers and staff
- Performed data entry tasks to update customer information and internal databases.
Receptionist
Dr. Pershing
06.2019 - 06.2020
- Created reports and documents as requested by the office manager
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Greeted customers in a friendly and professional manner
- Responded to customer inquiries and complaints in a timely and professional manner.
Education
High School Diploma -
Wetumpka High School
Wetumpka, AL04.2020
Skills
- Time Management
- Ability to Work in a Team
- Leadership Skills
- Communication Skills
- Effective Time Management
- Customer Service
- Computer Skills
Personal Information
Title: Customer Service Representative
Timeline
ER Registration Clerk
Elmore Community Hospital
04.2024 - 08.2024
Front desk Clerk
Comfort Inn & suites
08.2023 - 01.2022
Forklift Operator
Hyundai Glovis
07.2020 - 07.2022
Receptionist
Dr. Pershing
06.2019 - 06.2020
High School Diploma -
Wetumpka High School
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