Kyleigh Monahan
Gilbertsville,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sports Marketing and Communications Student Worker
Lock Haven University Athletics
10.2023 - Current
- Regularly communicated with management to provide feedback and updates on the content and statistics we provide to the public.
- Worked consistently with cameras by taking pictures and filming for the athletic department and sports teams.
- Worked with Adobe Light Room and Apple photo editing systems to fix lighting and create the best content for social media.
- Provided the department with new ideas to better the efficiency and gain follower interaction.
Hostess and Food Runner
Ocean Drive
05.2022 - Current
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Opened and closed seating sections according to volume of guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party's needs or special requests before seating them at their table.
Hostess
Union League National Golf Club
06.2021 - 08.2022
- Answered customer questions about hours, seating, and menu information. As well as making reservations.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Made sure that all members were happy during their time in the restaurant.
Hostess
The Grind
12.2021 - 05.2022
- Greeted customers upon arrival.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Golf Coach
First Tee
05.2020 - 06.2021
- Mentored new players on team culture, expectations, and best practices for success both on and off the golf course.
- Supported student physical, mental, and social development using golf related games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Provided students with a safe and inclusive environment, while allowing themselves to be be who they want to be.
Busser
Maria’s Restaurant
12.2018 - 03.2020
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
Gymnastics Coach
Kendrick Recreation Center
06.2017 - 03.2020
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Worked with children with Special needs (Special Olympics)
- Boosted gymnasts' confidence levels by offering constructive feedback and personalized support.
Education
Bachelor of Science - Business Administration, Marketing
Commonwealth University of Pennsylvania
Lock Haven, PA12.2025
High School Diploma -
Boyertown Area Senior High School
Boyertown, PA06.2022
Associate of Science - Health Care Studies
Community College of Philadelphia
Philadelphia, PA05.2022
No Degree -
John W. Hallahan Catholic Girls’ High School
Philadelphia, PA06.2021
Skills
- Microsoft Suites
- CPR Certification
- Organizational Skills
- Adobe Creative Cloud
- Social Media
- Photography and Videography
- Toast System (Restaurant)
- 7 Rooms (Restaurant)
Certification
CPR Certified
Timeline
Sports Marketing and Communications Student Worker
Lock Haven University Athletics
10.2023 - Current
Hostess and Food Runner
Ocean Drive
05.2022 - Current
Hostess
The Grind
12.2021 - 05.2022
Hostess
Union League National Golf Club
06.2021 - 08.2022
Golf Coach
First Tee
05.2020 - 06.2021
Busser
Maria’s Restaurant
12.2018 - 03.2020
Gymnastics Coach
Kendrick Recreation Center
06.2017 - 03.2020
Bachelor of Science - Business Administration, Marketing
Commonwealth University of Pennsylvania
High School Diploma -
Boyertown Area Senior High School
Associate of Science - Health Care Studies
Community College of Philadelphia
No Degree -
John W. Hallahan Catholic Girls’ High School