Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Kyleigh Rossicoe

Largo,FL

Summary

Proven track record in enhancing customer experience at Sam's Club, adept in front-end performance optimization and maintaining high service standards. Excelled in team collaboration and effective communication, significantly improving store loyalty program sign-ups. Skilled in Adobe Creative Suite and customer service, consistently delivering results beyond expectations. Excellent in customer service and helping customers with questions they may have.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front End Associate

Sams Club
Pinellas Park, FL
09.2024 - Current
  • Processed customer transactions and provided excellent customer service.
  • Greeted customers warmly upon arrival and identified their needs.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Handled cash, credit, and debit transactions accurately and efficiently.
  • Processed returns and exchanges according to store policies.
  • Resolved customer complaints, guided them, and provided relevant information.
  • Facilitated the signing up of customers for store loyalty and credit card programs.
  • Assisted customers with self-checkout processes and troubleshooting any issues.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Host/Food Runner

Caddys Indian Shores
Indian Rocks Beach, FL
01.2023 - 08.2024
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Answered phones promptly to record and confirm reservations.
  • Assisted servers in seating guests by escorting them to their tables.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.

Education

Bachelor of Science - Nursing

St. Petersburg College
Clearwater, FL
05-2028

High School Diploma -

Seminole Senior High School
Seminole, FL
05-2024

Skills

  • Patient assessment
  • Patient documentation
  • Team collaboration
  • Customer service
  • Effective communication
  • Time management
  • JIRA software
  • Merchandise recommendations
  • Adobe creative suite
  • Sketch software
  • Front-end performance optimization
  • User interface design
  • Store appearance maintenance

Affiliations

  • I like to do volunteer work when I get the chance.
  • I like to workout whenever I have some free time.
  • I used to play basketball.

Languages

English
Native/ Bilingual

Accomplishments

  • Industry Scholar
  • Cum Laude
  • Honors student through high school

Certification

  • CPR Certified
  • First aid certified
  • Adobe Certified
  • IC3 Spark Certified

References

References available upon request.

Timeline

Front End Associate

Sams Club
09.2024 - Current

Host/Food Runner

Caddys Indian Shores
01.2023 - 08.2024

Bachelor of Science - Nursing

St. Petersburg College

High School Diploma -

Seminole Senior High School

Similar Profiles

CREATE PROFILE