Current BSW student looking to get into graduate school. Previous experience working with a wide range of individuals in different fields. A quick learner and dedicated to assisting and advocating for clients.
Overview
5
5
years of professional experience
Work History
Social Work Intern
Elizabeth City State Unversity: Care, Conduct, and Community Services
08.2025 - 05.2026
Interviewed clients to assess needs and determine the most suitable needs and services.
Maintained client reports to track client progress, record interventions, and provide relevant data for analysis.
Consulted with other professionals to gain insight and advice and build a strong network within the organization.
Documented client progress and activities in accordance with agency policies and procedures.
Customer Experience Coordinator
TJ Maxx
12.2024 - Current
Supervised and assisted front-end cashiers.
Uphold cleanliness standards for the front of store.
Educated customers on TJX Rewards.
Assisted customers with a fast checkout.
Manager
Firehouse Subs
07.2023 - 12.2024
Assisted customers in a timely and pleasant manner.
Maintained proper cleanliness standards.
Managed crew to create a successful working environment.
De-escalated situations when necessary.
Communicated efficiently with owners on any potential problems.
Intern
Pasquotank County Department of Social Services
02.2023 - 04.2023
Shadowed current family & child services workers.
Joined in on meetings toward public awareness.
Supervised family visits.
Assisted in filing important documents for current and purged case files.
Researched resources around the Pasquotank County area and updated all found info into a new Resource Guide.
Reviewed current welfare policies and procedures.
Shift Lead, Cashier
Dairy Queen
03.2022 - 10.2022
Served customers in a timely manner.
Greeted all customers pleasantly.
Informed new employees of daily job responsibilities.
Uphold all company policies.
Handled complaints and complications appropriately.
Examined group collaboration to maximize efficiency.
Reported any problems to the owner promptly.
Reception
Waterbrooke Senior Living
05.2021 - 03.2022
Organized incoming medical papers of residents.
Uphold confidentiality for all residents and families.
Directed individuals to needed departments.
Assisted in updating residents' basic information.
Assisted residents in small tasks (opening snack containers, walking residents to rooms when lost, overseeing residents in community areas).
Facilitated families in COVID-19 procedures.
Education
Social Work Major - Social Work
Elizabeth City State University
Elizabeth City, NC
05-2026
High School Diploma -
Northeast Academy of Aerospace And Advanced Technologies
Elizabeth City, NC
05.2023
Associate of Arts - General Studies
College of The Albemarle
Elizabeth City, NC
12.2022
Skills
Social Perceptiveness
Service Orientation
Communication
Active Listening
Coordination
Critical Thinking
Reading
Writing
Complex Problem Solving
Active Learning
Decision Making
Management of Personnel Resources
Timeline
Social Work Intern
Elizabeth City State Unversity: Care, Conduct, and Community Services
08.2025 - 05.2026
Customer Experience Coordinator
TJ Maxx
12.2024 - Current
Manager
Firehouse Subs
07.2023 - 12.2024
Intern
Pasquotank County Department of Social Services
02.2023 - 04.2023
Shift Lead, Cashier
Dairy Queen
03.2022 - 10.2022
Reception
Waterbrooke Senior Living
05.2021 - 03.2022
Social Work Major - Social Work
Elizabeth City State University
High School Diploma -
Northeast Academy of Aerospace And Advanced Technologies