Rachel Zivony

• Supported crisis response efforts by de-escalating concerns and connecting students to immediate resources.
• Conducted student check-ins to assess social-emotional needs and coordinate appropriate support services.
• Collaborated with counselors, teachers, and families to strengthen intervention plans and student advocacy.
• Documented case notes, referrals, and follow-up actions in student support records with accuracy.
• Facilitated small-group sessions addressing attendance, behavior, and coping skill development.
• Handled a diverse caseload of clients, ensuring timely follow-up and communication., prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
• Interviewed clients to assess needs and determine most suitable needs and services.
• Collaborated with school personnel to identify students in need of social work services and develop individualized interventions.

• Organized engaging activities with age-appropriate educational components to promote cognitive development.
• Support emotional growth by helping children navigate conflicts with empathy and understanding while teaching them communication and problem-solving skills.
• Prepare and serve nutritious and balanced meals.
• Transported children from school to home to ensure safe arrival. from school and managed errands to ensure timely and organized daily routines.
• Maintained detailed records of children's activities and meals to track their progress and well-being.
• Meet regularly with parents to discuss changes in schedule or activities.

• Organized clinical records, testing materials, and workflow for concussion-focused neuropsychology practice.
• Developed educational infographics and social media graphics using Canva to support patient outreach and enhance community education.
• Developed social media content aligned with practice branding and patient education goals.
• Observed neuropsychological testing and clinical interviews to understand assessment procedures and symptom presentations.
• Integrated cognitive data, behavioral observations, and patient history into case formulation processes.
• Deepened knowledge of brain-behavior relationships and recovery patterns following mild traumatic brain injury.

• Counseled youth ages 5-10 as a full-time summer camp counselor and after-school mentor, fostering positive development and engagement.
• Organized and implemented activities while ensuring safety for up to 20 children in outdoor and offsite settings.
• Resolved conflicts between students and parents by listening to complaints and identifying solutions.
• Facilitated conflict resolution between students and parents by actively listening to concerns and providing tailored solutions.
• Participated in professional development and training programs.

• Boosted customer satisfaction by providing excellent service, addressing concerns promptly, and creating a welcoming store environment.
• Allocated time strategically to ensure all customer needs were addressed promptly. in fast-paced environments to meet customer needs.
• Adapted quickly to new concepts and processes to enhance service delivery.

• [2023, 2024, 2026] - Dean's List

Completed High School