Noelani S. Palmer
Nanuet,NY
Overview
6
6
years of professional experience
Work History
Housing Program Assistant
Village of Nyack Housing Authority
Nyack, NY
2024.09 - 2025.11
- Coordinated time-sensitive annual inspections and recertifications, ensuring compliance with NYS regulations
- Managed high volume of confidential documentation, records, and filing systems
- Communicated professionally with staff, clients, and vendors to support daily operations
- Maintained organized scheduling systems, administrative tasks, and workflow in a fast-paced office environment
- Processed payments, posted receivables, and ensured accuracy of financial records
- Utilized multiple computer systems to track data, generate reports, and ensure compliance
- Supported setup, coordination, and breakdown of outdoor and indoor events held for residents and guests
Resident Assistant
University of Rhode Island
Kingston, RI
2023.08 - 2024.05
- Served as an on-site point of contact for residents during assigned shifts, ensuring safety and policy compliance
- Conducted routine rounds and safety checks across facilities, including stairs and tight spaces
- Supported setup, coordination, and breakdown of outdoor and indoor events held for residents and guests
- Documented incidents, maintenance issues, and resident interactions in a confidential, electronic database
- Responded to urgent situations calmly, while following established protocols
- Demonstrated consistent reliable attendance during scheduled shifts, including nights, holidays, and weekends
- Performed lifting and moving of supplies up to 50 lbs
Physical Therapist Aide
Summit Physical Therapy
Montvale, NJ
2022.03 - 2022.08
- Assisted clinicians in a fast-paced office requiring prolonged standing, walking, bending, and regular lifting of equipment and supplies up to 70 lbs
- Safely transported equipment, supplies, and patient materials between treatment areas
- Maintained clean, organized treatment spaces in compliance with the clinic's health and safety standards
- Documented patients activities, progress, and treatment support on medical charts in a computer-based system
- Handled sensitive patient data with strict adherence to confidentiality and privacy practices
- Communicated clearly with clinicians, staff, patients, and caregivers to ensure efficient operations
Customer Support Specialist
DI Training
Upper Saddle River, NJ
2021.09 - 2022.03
- Responded professionally to inquiries in person, by phone, and via email in a fast-paced athletic training facility
- Coordinated scheduling, registrations, and facility usage calendars
- Supported outdoor athletic training camps and events, assisting with setup, logistics, and enrollment coordination
- Collaborated with management to support daily operations and positive client experience
- Managed inventory of merchandise, including lifting, moving, and organizing boxes up to 50 lbs
- Maintained accurate athlete profiles using a computer-based systems
Shift Leader/Front Desk Associate
Powerhouse Gym
Nanuet, NY
2019.08 - 2021.08
- Led front desk operations during assigned shifts, serving as the primary on-site contact
- Opened and closed the facility, ensuring adherence to safety and security procedures
- Managed enrollment services, check-ins, and monitored activity in a computer-based system
- Addressed member concerns and resolved issues professionally and efficiently
- Supported staff and escalated issues to management, as needed, to ensure safety and policy compliance
- Managed inventory of merchandise, including lifting, moving, and organizing boxes up to 50 lbs
Education
Bachelor of Science - Health and Physical Education (K-12)
University of Rhode Island
Kingston, RI2024-05
Associate of Science - Biology and Math
SUNY Rockland
Suffern, NY2020-05
Skills
- Compliance management
- Record keeping
- Data tracking
- Problem solving
- Eligibility determination
- Documentation review
- Adaptability and flexibility
Timeline
Housing Program Assistant
Village of Nyack Housing Authority
2024.09 - 2025.11
Resident Assistant
University of Rhode Island
2023.08 - 2024.05
Physical Therapist Aide
Summit Physical Therapy
2022.03 - 2022.08
Customer Support Specialist
DI Training
2021.09 - 2022.03
Shift Leader/Front Desk Associate
Powerhouse Gym
2019.08 - 2021.08
Bachelor of Science - Health and Physical Education (K-12)
University of Rhode Island
Associate of Science - Biology and Math
SUNY Rockland