KYLER FARLEY
Summary
Developed comprehensive skills in customer-focused environment, ensuring accurate financial record management and exceptional guest service. Demonstrated ability to handle complex tasks efficiently and maintain high level of accuracy under pressure. Seeking to transition these skills into new field, bringing strong foundation in organization and customer relations.
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Overview
2
2
years of professional experience
Work History
Night Auditor (Seasonal)
TRMF
05.2024 - 09.2024
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Generated and printed daily financial reports to track hotel performance.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
IT Technician
Computer Express
01.2023 - 04.2023
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
High School Diploma -
Oakes High School
Oakes, NDSkills
- Desktop technical support
- Hardware installation
- Software configuration
- Network troubleshooting
- Network security
- Data recovery
- Hardware maintenance
- Problem-solving
- Attention to detail
ADDITIONAL INFORMATION
- - Flexible availability, including evenings and weekends.
- - Committed to ongoing professional development and continuous improvement.
Timeline
Night Auditor (Seasonal)
TRMF
05.2024 - 09.2024
IT Technician
Computer Express
01.2023 - 04.2023
High School Diploma -
Oakes High School
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