Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kyler Hopkins

Chandler,AZ

Summary

Experienced customer service professional transitioning to healthcare. Skilled in communication, problem-solving, teamwork, and computer literacy. Thrives in fast-paced environments and committed to lifelong learning. Passionate about making a difference in healthcare!

Overview

5
5
years of professional experience

Work History

SUPERVISOR

Bath & Body Works
05.2022 - Current
  • Responsible for leadership tasks, including serving as manager on duty and addressing customer service issues promptly, both over phone, in-person, and via email.
  • Communicate with corporate or other departments via email to relay important information, submit reports, or request assistance as needed.
  • Utilize office software to create and manage schedules, ensuring adequate staffing levels to meet customer demand.

SHIFT MANAGER

Crumbl Cookies
06.2021 - 05.2022
  • Oversaw preparations and ensured quality while providing direction to workers during shifts.
  • Trained and mentored new team members to ensure understanding of tasks and daily work environment.
  • Assisted with cash handling such as counting cash drawers and preparing bank deposits.

PROGRAM SPECIALIST

Boys & Girls Club of the Valley
05.2019 - 08.2021
  • Organized special events and activities to boost youth engagement.
  • Contributed to team-based work environment by communicating effectively and positively with supervisors, co-workers, and volunteers.
  • Participated in community events to engage with public and promote services.

Education

Bachelor of Science - Nuclear Medical Technology & Computed Tomograpghy

Gateway Community College
Phoenix, AZ
05.2026

Associate of Arts - General Studies

Chandler-Gilbert Community College
Chandler, AZ
08.2024

Skills

  • Verbal & Written Communication
  • Medical Terminology
  • Critical Thinking
  • Active Learning
  • Time Management
  • Customer Service Excellence

Additional Information

  • BLS Certification: American Heart Association - February 2024
  • Relevant Coursework: Human Anatomy & Physiology, Clinical Healthcare Ethics, Healthcare & Culture, Technical & Professional Writing

Timeline

SUPERVISOR

Bath & Body Works
05.2022 - Current

SHIFT MANAGER

Crumbl Cookies
06.2021 - 05.2022

PROGRAM SPECIALIST

Boys & Girls Club of the Valley
05.2019 - 08.2021

Bachelor of Science - Nuclear Medical Technology & Computed Tomograpghy

Gateway Community College

Associate of Arts - General Studies

Chandler-Gilbert Community College

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Kyler Hopkins