Innovative professional experienced in event planning and group facilitation. Known for strong communication strategies and team collaboration, driving impactful community outreach initiatives.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
Certified Languages International Inc.
Portland, Oregon
07.2013 - 08.2026
Supervised daily operations, ensuring efficient workflow and adherence to quality standards across team activities.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Implemented process improvements to enhance service delivery and operational efficiency.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Coordinated cross-team communication to resolve operational issues and enhance collaboration.
Conducted performance evaluations and provided feedback to team members regularly.
Trained new employees on proper job functions and company policies and procedures.
Prepared operational performance reports and presented findings to management for strategic decision-making.
Cart Associate
Winco
Mesa, AZ
01.2012 - 06.2013
Assisted customers with cart retrieval during busy shopping hours.
Ensured carts were in good working condition for customer use.
Collected and organized shopping carts from parking lot and store entrance.
Maintained cleanliness and order in cart staging areas.
Reported damaged carts for repair or replacement promptly.
Provided excellent customer service by assisting with inquiries and needs.
Demonstrated ability to work independently or as part of a team to complete tasks efficiently.
Assisted customers in locating items within the store.