Kyler Littlepage
Granbury,TX
Summary
Service Technician with robust background in various industries, including automotive and home appliances. Known for problem solving ability, precise diagnostic skills, and efficient repair techniques. Demonstrated skill in improving customer satisfaction through quality service delivery. Previous work has made significant contributions to operational efficiency and productivity improvements.
Overview
1
1
year of professional experience
Work History
Service Technician
Discount Tire
Granbury, TX
09.2024 - Current
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Provided training on the safe usage of equipment when needed.
Service Manager
HEB Grocery Store
Granbury, TX
08.2023 - 09.2024
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Education
High School Diploma -
Homeschool
07-2024
Skills
- Project Oversight
- Quality Assurance
- Work order prioritization
- Customer Service
- Time tracking
- Heavy Lifting
- Valid Driver's License
Timeline
Service Technician
Discount Tire
09.2024 - Current
Service Manager
HEB Grocery Store
08.2023 - 09.2024
High School Diploma -
Homeschool