Summary
Overview
Work History
Education
Skills
Timeline
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Kyler Nisbett

McMinnville,TN

Summary

Dynamic and detail-oriented professional with a proven track record at Amazon, excelling in quality control and technical support. Adept at problem anticipation and resolution, I trained new hires and ensured timely deliveries, enhancing operational efficiency. Committed to delivering exceptional customer service and fostering productive team environments.

Overview

6
6
years of professional experience

Work History

Packer

Amazon
Mount Juliet, TN
02.2023 - Current
  • Assembled customer orders and packed items with precision to ensure accuracy.
  • Resolved shipment issues promptly for enhanced operational efficiency.
  • Trained new hires as a learning ambassador while providing coaching support.
  • Maintained quality standards by ensuring clear workspaces for packing operations.
  • Cleared Critical Pull Time (CPT) to guarantee the timely delivery of customer orders.

Technical Support Representative

Target
Murfreesboro, TN
05.2021 - 02.2023
  • Handle customer service issues and provide technical guidance.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Customer Service Associate

Walmart
McMinnville, TN
06.2019 - 05.2021
  • Deliver fast, friendly, and knowledgeable service for routine questions and complaints.
  • Support customer service goals through positive communication.
  • Address inquiries, resolve customer issues, and manage customer relations.
  • Follow up with customers to ensure satisfaction.

Education

High School Diploma -

Warren County High School
Mcminnville, TN
05.2020

Bachelor of Science - Supply Chain And Operations Management

Western Governors University
Salt Lake City, UT

Skills

  • Strong Technical Writer
  • Problem Anticipation and Resolution
  • Information Ordering
  • Critical Thinking
  • Time management
  • Quality Control
  • Attention to Detail
  • Technical Support

Timeline

Packer

Amazon
02.2023 - Current

Technical Support Representative

Target
05.2021 - 02.2023

Customer Service Associate

Walmart
06.2019 - 05.2021

High School Diploma -

Warren County High School

Bachelor of Science - Supply Chain And Operations Management

Western Governors University

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Kyler Nisbett