Detail-oriented and results-driven data entry professional with 3+ years of experience in data analysis, visualization, and customer service. Adept at using tools like Tableau, Power BI, and Excel to analyze data, identify trends, and optimize processes. Proven ability to manage time efficiently, lead projects, and provide exceptional customer service. Seeking a challenging position where I can contribute to organizational goals through data-driven insights.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Data Analyst
Assessment Technologies & Home Tax Check
06.2022 - 09.2023
Experienced in gathering, analyzing, and interpreting large datasets to provide actionable insights that drive business decisions
Proficient in data visualization tools (e.g., Tableau, Power BI) and statistical analysis using Excel
Strong in identifying trends, optimizing processes, and creating reports that improve efficiency and support strategic objectives
Adept at collaborating with cross-functional teams to solve complex business challenges through data-driven solutions
Supported Property Tax Consultants during the Texas property appeal season
Facilitated successful property protests by completing EXCEL-spreadsheets associated with EOY financials for individual commercial real property parcels
Leveraged Senior Consultants' time by working with proprietary software to complete 'Equal & Uniform' analyses for presentation before the County Appraisal Review Board
Used statistical methods to analyze data and generate useful business reports.
Produced monthly reports using advanced Excel spreadsheet functions.
Delivery Driver
Door Dash
02.2022 - Current
Maintain a customer satisfaction score of 4.8/5 with my costumer's consistency praising my delivery services and promptness
Completed on-time deliveries by selecting the best and most efficient routes
Excellent communication skills and a strong commitment to safety and punctuality
Managed customer inquiries and complaints in polite and professional manner.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed on-time deliveries by choosing best and most efficient routes.
Education
Associate of Science - Business Administration
Alamo Colleges
San Antonio, Texas
01-2023
Skills
Customer Service and Support
Data entry
Organizational and time management skills
Microsoft Office
Excellent Communication skills
Project Leadership
Attention to details
Knowledge of data quality control and data validation techniques
Data analysis
Data visualization and presentations
SQL
Timeline
Data Analyst
Assessment Technologies & Home Tax Check
06.2022 - 09.2023
Delivery Driver
Door Dash
02.2022 - Current
Associate of Science - Business Administration
Alamo Colleges
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