Store Manager with a proven track record at Hungry Howie's Pizza, excelling in customer service and inventory control. Enhanced customer satisfaction through effective employee training and proactive problem-solving. Skilled in multitasking and organization, successfully leading teams in fast-paced environments to achieve operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Hungry Howie's Pizza, Inc
03.2025 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Shift Leader
Hungry Howie's
10.2021 - 03.2025
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.