Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hobbies (Me Time)
Generic
Kyle Rohwer

Kyle Rohwer

Vancouver,WA

Summary

Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certificate

Work History

Sales Account Manager

Elkhart Plastics LLC
Ridgefield, WA
02.2013 - 07.2023
  • Created proposals for new and repeat customer business transactions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Negotiated prices, terms of sale and service agreements.
  • Trained peers and management team on internal system supports and implementation plans.
  • Managed portfolio of 10+ accounts totaling $23M in sales.
  • Used all available resources to generate new leads.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Anticipated clients' needs by staying in touch on regular basis.

Process Engineering Technician

Elkhart Plastics Inc.
Ridgefield, WA
01.2011 - 02.2013
  • Provided technical assistance to production team when issues arose.
  • Reviewed processes, identifying areas requiring improvement.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
  • Evaluated proposed project economics and identified alternative solutions and designs producing improved results.
  • Collaborated with coworkers, discussing assembly, and needed product adjustments.
  • Used computer-aided design (CAD) software to create detailed drawings and schematics of mechanical systems.
  • Created and maintained detailed work instructions and process documentation for over 500 specific part variations.

Quality Manager

Elkhart Plastics Inc.
Ridgefield, WA
06.2008 - 01.2011
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Calibrated instruments and scales in production area and quality lab.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Oversaw complete start to finish implementation of ISO:9001-2008.

Education

Certification - 3D CAD Design

Portland Community College
Portland, OR

Skills

  • Account Development
  • Coordinating Bids
  • Promotional Sales Events
  • Customer Order Management
  • Team Oversight
  • In-Depth Knowledge of Sales Force
  • Direct Sales
  • Communication and Engagement Techniques
  • Knowledge of MRP Systems
  • Client Relationship-Building

Accomplishments

  • Created a company-wide, comprehensive training program for all sales team members.
  • Named "Integrity Award" winner at 2023 at National Sales Event.
  • Trained sales team on use of Salesforce and Syspro ERP systems.
  • Implemented and Achieved ISO Certification for company.


Certification

  • FPG Warrior Sales Training "5/4/3 Factor"- 2022
  • FPG "Advocacy Unleashed Training" - 2022
  • FPG "Your Pipeline Is Your Lifeline" Training -2023
  • FPG "Removing Prospects Fear of Change" Training - 2023
  • ETI Group "ISO 9001-2015 Internal Auditor Training -2018

Timeline

Sales Account Manager

Elkhart Plastics LLC
02.2013 - 07.2023

Process Engineering Technician

Elkhart Plastics Inc.
01.2011 - 02.2013

Quality Manager

Elkhart Plastics Inc.
06.2008 - 01.2011

Certification - 3D CAD Design

Portland Community College

Hobbies (Me Time)

My chocolate lab Bella is a full time hobby all by herself. She is 5 years old but if you ask her she's a puppy. We do a lot of walks and fetch (I throw, she fetches). We love to go camping in the summer time and in the winter she is a great cuddle buddy. Our kids are out of the house, so my wife and I do like to travel to new places and enjoy the local sights and cuisine. We also enjoy the occasional night out with friends but both don't mind a quiet night in at all either. Keep it simple right.

Similar Profiles

CREATE PROFILE
Kyle Rohwer